Registration Clerk

Qualifications / Skills / Abilities:

Required

Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma Successful completion of PM Access (testing and training is available through Learning Resources) Proven experience in Cerner Patient information system, which includes ADT procedures, ESM, FirstNet, statistical verification, census reporting, doctor order entry Microsoft Office experience in Word (to be tested) Typing – 30 wpm (to be tested) Medical Terminology (to be tested) Excellent interpersonal and communication skills Attention to detail and accuracy Patient-service focused Ability to multi-task Experience working on a switchboard Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC Ability to understand verbal and written instructions Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable). Ability to work all shifts including days, evenings, weekends Knowledge of and adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) Recent satisfactory performance and attendance records Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brighshores through patient safety knowledge, skills and attitudes

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