Communications Consultant

4 weeks ago

Kelowna, Canada City of Kelowna Full time

Position Details

Posting Information Posting Number CK53302P Position Title Communications Consultant No. of Staff Required 1 Position Type FT If Term position, enter length of Term in months N/A Position Groups Management and Exempt Division Corporate Strategic Services (DV101) Department Communications Department (DP248) Branch Communications Department (BR248-1) Organizational Information Purpose of your Position - Non Union We are looking for an experienced strategic communications professional to join our corporate communications team. This role is key in managing the City’s brand and corporate storytelling to keep the community informed about City services and investment priorities.

The Communications Consultant provides internal and external strategic communications primarily for the City Manager and Mayor and Council. The position also develops and delivers communications and marketing strategies to maximize effectiveness of corporate priority plans and departmental initiatives. Classification Summary - Union Duties - Union Results and Activities - Non union 1. Strategic communications Communications lead to develop and implement strategic communications plans that support City Manager and City Council as well as the corporate priority plans. Develop solutions and processes for complex and varied corporate initiatives – how we do things is just important as what we do. Create implement evaluate and continually adapt both a corporate external and internal communications strategy that guides the work of the corporate communications department. Conducts and analyses key research to ensure strong understanding of citizens key stakeholders community issues/trends and communications preferences. Coordinates the work of relief staff and external consultants. Communications lead for key corporate service departments including Human Resources (including labour relations) and financial services.
2. Media relations and issues management – media is the number one-way citizens learn about the City Proactively develops communications solutions for senior managers before projects go public to ensure process will enhance or mitigate corporate reputation. Anticipates media interest and proactively prepares Mayor and Council and City Manager to enhance or mitigate negative impact to the organization. Develops media relations strategies for complex and varied business challenges – preference is to be proactive must be able to quickly develop and implement reactive media strategies for emergent issues. Communications lead for Regional Emergency Operations Center to ensure channels and processes are operational for large scale emergencies throughout the Central Okanagan.
3. Corporate communication channels and reputation management Develops communications strategies to shape and influence city’s reputation to ensure ongoing public and staff support for city initiatives. Responsible for developing and implementing key corporate communications platforms – platforms which are key to delivering city services and information are continually changing in today’s 24/7 virtual world.
4. Communications Standards Develops corporate communications policies frameworks and guidelines that guide the actions of all city staff. Negotiates branding programs with third party partners to ensure citizens recognize city-owned properties and value for money. Responsible for RFP’s and contracts that govern communications.
5. Manage Budget Varies annually between $50000 and $100000 Builds and manages individual project communications budgets: build case secure funding and manage funds appropriately. Credentials - Union Knowledge - Non Union University degree in communications/public relations or related field. Must have a deep and broad understanding of communications theory strategic communications stakeholder analysis media relations theory and agenda setting public consultation and research. The Communications Consultant must be able to assess various data and input to develop effective solutions. Skills & Abilities - Non Union The candidate must have a minimum of five years’ experience in communications and have demonstrated strengths in strategic communications. Specific skills include critical thinking to ensure effective recommendations to address a broad array of communications and business challenges. Other core skills include effective written and oral communications and ability to conduct valid research projects. The individual must be comfortable working in an ambiguous environment where all challenges must be approached differently, and no two solutions are the same; remaining within best practices guidelines. A high degree of interpersonal skills that include coaching and consulting are a must. This person must be able to manage multiple projects including resources (staff consultants, contractors) with competing priorities and tight deadlines. Must work collaboratively with City Manager Mayor third party partners and city employees to build productive relationships. Competencies Posting Text Physical Demands Special Instructions to Applicant We offer progressive employment practices and a great work environment. This is an exempt position that offers a competitive salary and benefits package including an earned day off program, paid vacation and one of Canada’s top pension plans.

Please note: initial screening interviews will take place the week of July 8th Additional Hiring Information Pay Rate $84,000 to $98,000 annually Posting Date 05/31/2024 Closing Date 06/20/2024 Days of Work Monday to Friday Standard Hours per Day 7 Hours of Work 8:00 am to 4:00 pm Work Location CITY HALL Specify Work Location City Hall or WFH

Documents Needed to Apply

Required Documents Resume Cover Letter Optional Documents References Other Document 1 Other Document 2 Other Document 3 Other Document 4

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