HR Technician

Job Description

Are you a person with organizational and analytical skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you

As an HR Technician, you will provide technical and administrative support to the Total Rewards team. You are the resource person for questions and administrative service to employees and leaders regarding benefits and pension plans. You will also be involved in Total Rewards processes by assisting with technical and administrative tasks, and providing support where necessary to the Compensation and Benefits specialist roles.

What does your typical day look like?

Maintain up-to-date information about the benefits available to employees; Respond to individual questions regarding coverage, claims, etc., including follow-up with benefits administrator (i.e., MPA Benefits); Coordinate all individual long-term disability cases with concerned employees, leaders, HR Business Partners as well as providers and medical experts as needed (follow-up on dates, notes, claims, coordinating progressive returns, etc.); Provide technical support for Total Rewards processes such as annual salary review and HRIS; Provide technical and administrative support of Manulife Web Platform, Pension Plan Web Platform, and all other related vendors; Contribute to continuous improvement projects by providing technical support to help build the tools and documentation.

What skills and experience are we looking for?

College degree in a business-related discipline;  3-5+ years of experience working in a Human Resources department; Solid understanding of the Human Resources field; Experience in employee compensation and benefits administration; Strong math and Excel skills; Proficient with Visio and process mapping; Experience working / deploying pension and benefits programs in a global environment (an asset); Knowledge of legislation in varying jurisdictions (international an asset); Excellent organizational and analytical skills; Strong computer skills, particularly with Microsoft Office Suite (advanced Excel skills for reporting, metrics and data validation); Knowledge about benefits and retirement planning; Strong communication skills in French and English.

We offer you

Global Excel offers more than a position; We offer a professional future with a competitive compensation including base salary, performance bonus and benefits; Please reach out to your local HR department if you would like to know more about benefits offered in your site.

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

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