Security Guard |

1 month ago

Kingston, Canada Paladin Security Full time
Job Description:

Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. In this role, it is essential that you are physically fit and able to stand/walk for long periods of time.

This site is a Government of Ontario Building.

Duties & Responsibilities:
Providing exceptional service to enhance the customer experience Ensuring compliance with the standards, rules, and regulations at site Be proactive in helping everyone have an outstanding customer experience Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis Maintain strong knowledge of activities and special events and assist visitors and guests during their visit  Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and Regular keyboarding and record-keeping in written logs required Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner Able to use tact and diplomacy in dealings across a range of settings and situations Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive Ability to maintain and enforce access control procedures Solid understanding of emergency and standard operating procedures Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act Assist with Fire & Life Safety inspections Maintain a detailed memo book and prepare incident reports on all matters dealt with using a standard report-writing program Investigate incidents and occurrences Draft detailed incident and occurrence reports Maintain the peace, safety, and security of all patrons, and clients on the property  Monitor CCTV surveillance systems  De-escalate emergency/crisis situations Assist emergency and law enforcement personnel  Line management, customer service Assist with daily operations as needed/required or directed.  Other duties as outlined by management  Qualifications: 
Valid Security License for the province of Ontario Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor) Proof of (minimum) double COVID-19 vaccination Bilingualism (English/French) is preferred Minimum 2 years of prior security experience is preferred Experience in physical/retail security is considered an assetApplicants lacking the above stated experience requirement will be automatically filed. Please be sure your resume is up to date with your security experience/start and end dates. Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)  Must demonstrate a high degree of professionalism Must have strong verbal and written communication skills  Must have a strong command, comprehension, and fluency in the English language, both written and verbal  Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.  Must be able to handle stress and pressure and make a sound decision under duress Must be comfortable working in a busy highly populated area  Must have a clean driver abstract Must demonstrate high attention to detail / observational awareness Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team Why choose Paladin?
Extensive paid industry leading training Opportunities for advancement and growth Unionized benefits (including Education Allowance & Pension Plan) Free Uniforms Annual Boot Allowance Security license reimbursement Dry cleaning & hemming/tailoring allowance Paid vacation & sick days Additional perks

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