Agent de Station

4 weeks ago

Jasper, Canada VIA Rail Full time

Description

 : VIA Rail Canada Inc. is currently seeking a Station Attendant in Jasper.

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business.

You will guide passengers in the station or on the platform accordingly and you will also:
• verify tickets
• make announcements and provide information on train arrivals, departures as well as delays
• assist passengers with special needs
• perform general janitorial duties in and outside the station

Here are a few other tasks you will be responsible for:
• manipulate baggage, packages or other items such as sports equipment
• work outdoors in all climactic conditions
• operate a motorized vehicle in narrow areas
• load supplies aboard the train

If routine is not your “cup of tea”, you like challenges and can thrive under pressure, you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.

Welcome to people with experience in tourism, hospitality or airline company

Some important details about the job:

SEASONAL POSITION
From June to October with possibility of being called back for the Holiday Season or/and the following year.

SCHEDULE
You are available to work on:
• variable schedule including weekends and holidays (with a minimum guarantee of 20 hours)
• shifts varying between 4 and 8 hours a day ( beginning as early as 6:00 am and ending as late as 8:00 pm)

SALARY
once position obtained: $29.99/hour Requirements : You are well-suited for this challenge if you:
• have a strong ability to communicate with a smile, both in English and French
• possess a High School Diploma
• have a minimum of one year of customer service experience
• possess a valid driver’s license
• must be physically able to manipulate, on a repetitive basis, items weighing up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirits committed to teamwork and quality in the pursuit of excellence in customer service.

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