Counter Sales Associate

3 weeks ago

Hinton, Canada Bartle & Gibson Full time

COUNTER SALES ASSOCIATE

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

WHY WORK FOR US

Company paid benefitsEmployee and Family Assistance Program (EFAP)Profit sharingRRSP matchPaid sick daysCareer growth#GIVEBACK ProgramPersonal Milestone Recognition ProgramSafety shoe reimbursementPerkopolis PartnershipEmployee Referral Bonus ProgramEmployee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phoneResponding to inquiries and processing incoming calls and ordersProcessing orders in the systemSourcing materials for customers when currently not in stockConsistent training and understanding of current productsDeveloping and maintaining positive customer relationshipsHandling returns as requiredKeeping counter and sales area cleanMerchandising and showcasing productOther duties as required

SKILLS AND COMPETENCIES

Exceptional customer service skillsAbility to develop long-term relationships and generate referrals from your customersExcellent communication skillsImpeccable organizational skills with high attention to detailTime management & multitasking skills to serve several customers at the same timeStrong networking skills, outgoing personalitySelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum grade 12 education requiredPost-Secondary courses in Plumbing, Electrical or Heating are considered an assetKnowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

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