Director - Claims

3 weeks ago

Vaughan, Canada CAA Club Group Full time

Position Details

What you will do:

Responsible for the development, implementation, execution and continuous improvement of claims management practices and processes  Direct the development and execution of controls/systems to manage indemnity and expense costs Develop, communicate and monitor key performance indicators Build and foster strong, productive working relationships with key stakeholders, enablement teams and external partners Maintain an in-depth awareness of legal, regulatory, compliance developments within the insurance claims industry, and determine and communicate impacts and recommendations Direct the development of the vendor selection/management and audit process Lead and mentor team members, providing guidance, feedback and direction for professional development plans

Who you are:

University degree  FCIP and/or CIP  10+ years of proven experience managing claim adjudication and operations teams in a P&C insurance environment Strong knowledge of regulatory requirements  Exceptional leadership and collaboration skills with demonstrated experience successfully developing and mentoring teams and building strong partnerships Excellent communication and presentation skills with the ability to effectively convey complex ideas to various stakeholders

What’s in it for you: 

Competitive salary Annual bonuses and merit increases Flexible benefit plan Defined Contribution Pension Complimentary CAA Membership

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

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