Hardware Manager

Join our Team at Innisfail Home Centre

Do you have a strong interest in hardware retail operations and a commitment to delivering exceptional customer service? If so, Innisfail Home Centre presents the perfect opportunity for you We're currently looking for a Hardware Manager to join our dynamic team.

Position: Hardware Manager

Full-time:  40 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.

Availability:  Available to work Monday to Saturday

The Hardware Manager will be responsible for delivering world class customer service, overall operations of the hardware department, including sales, gross margin, and other expenses control; store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays; and maintaining cleanliness and housekeeping standards. The Hardware Manager will provide leadership to all positions within the hardware department and exemplify and promote the Co-op’s branding initiatives.

Key Responsibilities:

Prepare, administer and be responsible for the sales, margin, direct interest, and inventory turns of the hardware department.  Collaborate with department managers within the Central Alberta CO-OP HABS Division, to further develop business & marketing strategies. Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations. Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services. Provide leadership in employee relations, hiring, training, development, performance management, assigning duties, discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures. Celebrate successes and foster an atmosphere of employee engagement. Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations. Oversee staff to ensure work is being performed according to established standards. Perform additional duties as assigned by the store manager.

Who You Are:  To be successful in this role, you will have:

3-5 years of experience in a retail environment. Minimum 3 years of experience leading a department or location within a retail environment. A background in hardware retail is preferable. A diploma or degree in business, management, or a related field would be an asset. Financial literacy, able to understand budgets, margins, and scheduling. Able to lift products over 55 lbs. regularly. Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems. Excellent internal and external customer service skills. Demonstrated effective team leadership skills and the ability to work well within multi-generational teams. Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Strong communication skills. High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment. Ability to respond quickly in a dynamic and changing environment. Ability to identify measures of performance and actions needed to improve or correct performance. Effective leadership skills, with a strong focus on employee engagement. Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills. Managerial courage, evidenced by a strong ability to identify and address issues quickly and directly, and provide specific and actionable feedback to others. Superior mentoring skills and a demonstrated ability to foster the engagement and development of direct reports, challenge and stretch Team Members in meaningful ways, and build a strong, agile team. Ability to adapt to new technology, and tech savvy.

Total Rewards:

At Central Alberta Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

Loyalty Discount Program: Enjoy discounts on merchandise as a token of appreciation for your dedication. Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family. Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities. Long Term Service Awards: Recognize and celebrate milestones in your career with us. Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization. Benefits after 3 months: including medical, dental, and vision plans, because your well-being matters to us. Superannuation Pension Plan: ensure your retirement is as fabulous as your career journey – because you deserve to retire in style.

Central Alberta Co-op is proud to uphold our Brand Values of Integrity, Responsibility, and Community. We offer competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan based on employment status. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation. As a COR certified organization, we are dedicated in providing our team members and customers with a safe working and shopping environment.

If this opportunity speaks to you and you believe you would be a good fit for this role, please apply now

How to Apply:

If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your relevant experience and availability.

Application Deadline:

This posting will remain open until filled.

Important Note:

Successful candidates must provide their Social Insurance Number before their first shift.

We appreciate your interest in joining our team. However, only applicants selected for an interview will be contacted.
 

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