Batcher/Dispatcher

Objective
To supervise the safe and efficient operation of a concrete batch plant including concrete mixer drivers and plant maintenance to ensure delivery of quality product, timely delivery and customer satisfaction.

Scope:

Volume: 10, - 20, m3 Staff: 8 employees Customers: 10+ of varying sizes and sophistication Tools: Command Concrete Dispatch software and Concrete Direct GPS system

Responsibilities

Batching:

In a fast paced, customer oriented environment, responsible for scheduling concrete\ deliveries, providing pricing to customers, ordering raw material as required for production and ensuring accurate batching to produce a quality product to meet the customers' requirements.

Health and Safety:

Demonstrate a commitment to communicating, improving, and adhering to safety policies.

HR/Coaching & Mentoring:

Supervise drivers and maintain a positive work environment

Environment:

Demonstrate a commitment to meet/exceed environmental compliance.

Reporting:

Submit reports on time to area administer. Keep accurate records.

Customer Service:

Communicate with customers, the Plant Manager and Sales Representative to ensure a positive customer experience and identify sales opportunities.

Transportation & Logistics:

Creates efficient scheduling for routine maintenance, schedule jobs to ensure best use of fleet, effectively utilize maintenance programs to maximize plant up-time and manage costs.

Administration:

Manage inventory of materials and products, physical inventory counts, order materials, ensure payroll is accurate.

Operations Analysis and Action Tracking:

Track performance, establish effective action plans and continuously improve the operations. Maximize turns per day / per truck.

Plant Image:

Maintains the plant in accordance with standard guidelines, ensure all policies are followed.

Specific Accountabilities:

Safety performance objective is “Zero”, manage safe and healthy work practices of allstaff Responsible to achieve targeted KPI’s i.e. safety, service, volume delivered Customer satisfaction Utilization of best practices and operational management tools Build strong employee morale Implementation and adherence of Company policies, including environmental excellence, compliance with governmental regulations and record keeping Development of operational personnel Optimize productivity, and maximize labor and equipment utilization

Qualification Profile

Minimum 3-5 year’s supervisory experience Experience in the ready mix business preferred Excellent Communication skills – verbal and written Good organization and planning skills; able to multi-task, prioritize and maintain composure in a busy environment Computer skills (Word, Excel, SAP, Command-Alkon) Self-Motivated Available to work overtime as needed Customer Service oriented

We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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