Multinational Analyst II

2 weeks ago

Toronto, Canada Liberty Mutual Canada Full time

Department:

Multinational

Location:

Toronto

Reports To:  

Director, Multinational

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal, and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding, and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we’ll continue to invest in it to create a stronger global organization.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

-        A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance.

-        Competitive health & dental benefits plan

-        Competitive time off policy

-        Employee & Family Assistance Programs

-        An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion.

The Opportunity:

Join the Multinational Program Group (MPG) which empowers underwriters to confidently pursue and write multinational programs. The multinational analyst is focused on the execution of Controlled Master Programs and in some cases, local policies (where a Home country Master Policy is Paired with Local policies issued around the world) across commercial business lines. The role entails collaboration with Underwriting and operations in many countries, a focus on process improvements, servicing a book of direct cross border placements, and working closely with MPG counterparts.

 

  • If local office pricing is required supports collecting and organizes information to either directly enter pricing models or shares required information with appropriate network partner.
  • Engaging with the appropriate network partner to develop a compliant Good Local Standard policy quote taking into consideration the initial analysis of exposure, loss, and coverage for the underwriter.
  • Supporting the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through local policy pricing, quoting, assessment of any policy taxes or fees through to invoicing including policy issuance, reinsurance, and file documentation.
  • Following through on any and all additional information requirements need on specific transactions.
  • Coordinating the network partner or Liberty offices delivery of the established Service Level Agreements (SLA’s) and service requests in a timely manner.
  • Performing quality checks on all Local Admitted Policy (LAP) contracts and confirming transaction is complete to underwriter.

Duties and Responsibilities:

  • Works towards deconstructing submissions by identifying and understanding the country requirements for each country included in the submission. Understands how to use the Axco guide and other tools to research and confirm required and best practices country rules of operation including Insured risk, broker information, mandated exposure data and any documents required to meet local compliance standards (e.g., Anti-Money Laundering AML documentation or Cash before Cover).
  • Collects and enters information into Liberty and network partner systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal and third- party network partner service providers (e.g., rating and booking data).
  • Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) requested by the underwriter and executed by the network partner to complete the coverage review, hazard analysis, pricing strategy and proposal.
  • Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
  • Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements, reinsurance, and file documentation.
  • Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary and coordination with the Controlled Master Program underwriting renewal strategy. Provides underwriter with reminder of any country requirements for local placements and timelines.
  • Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.
  • Act as a resource, mentor or subject matter expert on multinational exposures and process guidance for less experienced coworkers within or outside of the team.

Skills & Qualifications:

  • Associates or bachelor`s degree preferred.
  • Proven track record of performance in Account Analyst or other support roles.
  • Knowledge of commercial property/casualty/specialty pricing models, coverages, endorsements, forms, cancellation/conditional renewal requirements, terms, processes and internal service departments.
  • Basic knowledge of commercial or specialty lines products and contract language including regulatory and policy differences among applicable states.
  • Ability to perform work accurately, timely and with minimal supervision.
  • Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability, and ability to learn/apply new information quickly and accurately.
  • Knowledge, skills, and capabilities typically acquired through 3 or more years of related work experience.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary, or permanent), please let us know and we will work with you to meet your needs.

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