Clerk, Guest Services

2 months ago

MacTier, Canada CNIB Foundation Full time
Clerk, Guest Services

Full Time, Temporary (2.5 months)

Mactier, Ontario

Hourly Rate: Starting at $16.55

Hours of Work: 40 per week

Number of Vacancies: 1

Reports to: Lead, Guest Experience

Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Laughter, fun, empowering activities – essential ingredients for the perfect camp experience. Do you want to be part of the fantastic team that helps make it all possible?

Founded in 1918, CNIB is one of Canada’s oldest charities. For more than 60 years, CNIB Lake Joe has been providing exciting, safe, and accessible camp experiences for Canadians with sight loss. CNIB Lake Joe is looking for a Clerk, Guest Services to help us bring the magic of summer camp to life for ‘kids of all ages’ with sight loss, and their families

Note that this position will reside at CNIB Lake Joe during the operational season from May to August and will share accommodations with other staff members.

Your Impact at CNIB
  • Act as first point of contact to guests at Reception and Tuck Shop.
  • Support the arrivals and departures process for guests.
  • Inspect guestrooms prior to arrivals and ensure room standards are met.
  • Prepare guest information in accessible formats (i.e., digital, large print, Braille, etc.) as required.
  • Assist with orientation tours for guests and visitors.
  • Aid in handling guest enquiries and feedback. Resolve issues when possible. Document information for tracking purposes, pass along pressing information immediately to the Guest Experience Lead.
  • Support guests with application process; provide information about programs, complete registrations over the phone with guests.
  • Oversee and assist with the operation of the Tuck Shop; monitor inventory, restock, organize the retail area, and process transactions with guests.

Requirements

Who you are:

Education and Certifications

  • Enrolled in a recognized Business Certificate Program, or equivalent job-related experience.
  • Current (within 6 months of start date) Vulnerable Sector Police Record Check.
  • Current Standard First Aid and CPR-C.

Experience and Qualifications

  • Administrative and operational experience an asset.
  • Strong interpersonal skills, including patience and communication.
  • Proficient user of Microsoft Office and Office 365 including word processing and experience working in a database environment including queries.
  • Experience working in an office setting is an asset.
  • Experience using a POS (point of sale system), an asset.
  • Experience using SQUARE tools, an asset.
  • Knowledge of CampBrain software, an asset.
  • Excellent customer service skills and the ability to multitask.
  • Planning, organization, and time management skills.
  • Personal or professional experience relating to blindness and sight loss is considered an asset.
  • Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Benefits

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application. Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

Closing date: March 29, 2024

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here.

  • Clerk, Guest Services

    2 months ago

    MacTier, Canada CNIB Foundation Full time

    Clerk, Guest Services Full Time, Temporary ( months)Mactier, OntarioHourly Rate: Starting at $Hours of Work: 40 per week Number of Vacancies: 1Reports to: Lead, Guest Experience Direct Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp experience....

  • Clerk, Guest Services

    2 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Clerk, Guest Services Full Time, Temporary ( months)Mactier, OntarioHourly Rate: Starting at $Hours of Work: 40 per week Number of Vacancies: 1Reports to: Lead, Guest Experience Direct Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp experience....

  • Warranty Clerk

    5 days ago

    Mactier, Canada Gordon Bay Marine Full time

    Warranty clerks ensure that businesses are paid for all product maintenance parts or replacements covered under a warranty by organizing, processing and reviewing warranty claims made by the customers of the business. The main priorities for a warranty clerk are to ensure that all warranty paperwork is properly documented and that all verifying criteria...

  • Grocery Clerk

    3 weeks ago

    Mactier, Canada Foodland Full time

    **Requisition ID**:176691 **Career Group**:Store Careers **Job Category**:Retail - Grocery **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:Ontario **City**:Mactier **Location**:6780 Mactier Foodland **Postal Code**:P0C 1H0 Our family of 134,000 employees and franchise affiliates share a collective passion...

  • Outside Golf Services

    1 week ago

    Mactier, Canada ClubLink Full time

    **Rocky Crest Golf Resort is hiring!** **Secure your summer employment for 2023!** **Outside Golf Services** **RESPONSIBILITIES** - Responsible for "Outside Services" such as Member and Guest greeting, golf club washing, golf cart cleaning/maintenance, driving range operation. - Assist with tournament set up and other duties as assigned by the golf...

  • Clubhouse Server/bartenders/halfway House Attendants

    2 weeks ago

    Mactier, Canada Oviinbyrd Golf Club Full time

    Now hiring Clubhouse Servers, Bartenders & Halfway House Attendants for the 2023 golf season. Located in the picturesque Muskoka, Ontario, Oviinbyrd provides a backdrop beyond comparison. Oviinbyrd is one of Canada's most prestigious golf clubs and we are searching for qualified servers, bartenders, and Halfway House attendants to join our team. All...

  • Executive Housekeeper

    1 month ago

    Mactier, Canada ClubLink Full time

    **Rocky Crest Golf Resort is Hiring!** The Executive Housekeeper is responsible for the full operation of the Housekeeping Department, including guest room cleanliness; common areas of the resort including all meeting rooms, and recreation areas, as well as laundering. Monitor and control costs, ensure the department is running efficiently while providing...

  • Front Office Manager- Rocky Crest Golf Resort

    2 weeks ago

    MacTier, Canada ClubLink Full time

    Rocky Crest Resort is Hiring! Reporting to the Rooms Division Manager, you will directly supervise all front office personnel and ensure proper completion of all front office duties. You will direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas. Responsibilities: Assists in hiring, training, and...

  • Nursing Assistant, CNIB Lake Joe

    2 weeks ago

    MacTier, Ontario, Canada CNIB Foundation Full time

    Nursing Assistant Full Time, Contract (4 months)Mactier, OntarioHourly Rate: Starting at $16.55Hours of Work: 40 per week Number of Vacancies: 2Reports to: Program Manager, CNIB Lake JoeDirect Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp...

  • Nursing Assistant, CNIB Lake Joe

    1 month ago

    MacTier, Ontario, Canada CNIB Foundation Full time

    Nursing Assistant Full Time, Contract (4 months)Mactier, OntarioHourly Rate: Starting at $16.55Hours of Work: 40 per week Number of Vacancies: 2Reports to: Program Manager, CNIB Lake JoeDirect Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp...

  • Housekeepers - Rocky Crest Golf Resort

    1 month ago

    Mactier, Canada ClubLink Full time

    **Rocky Crest Golf Resort is Hiring Housekeepers.** As a Housekeeper, you are detail-oriented, dedicated to cleanliness, and service-oriented. **Some of your duties will include**: - Maintaining washrooms, toilets, and sinks on a daily basis. - Responsible for cleaning guests' rooms including but not limited to windows, vacuuming, changing linens, and...

  • Program Manager, Cnib Lake Joe

    1 week ago

    Mactier, Canada CNIB Foundation Full time

    **Program Manager, CNIB Lake Joe**: **Full Time, Permanent** **MacTier, ON** **Reports to: General Manager, CNIB Lake Joe** **Direct Reports: Yes** **Join us in our mission to change what it is to be blind in Canada.** Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again...

  • Camp Office and Registration Coordinator

    4 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Camp Office and Registration Coordinator Full Time, PermanentMactier, Ontario Reports to: General Manager, CNIB Lake JoeDirect Reports: NoJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we...

  • Camp Office and Registration Coordinator

    2 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Camp Office and Registration Coordinator Full Time, PermanentMactier, Ontario Reports to: General Manager, CNIB Lake JoeDirect Reports: NoJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we...

  • Camp Office and Registration Coordinator

    2 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Camp Office and Registration Coordinator Full Time, PermanentMactier, Ontario Reports to: General Manager, CNIB Lake JoeDirect Reports: NoJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we...

  • Camp Program Manager, CNIB Lake Joe

    4 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Camp Program Manager, CNIB Lake Joe Full Time, Permanent MacTier, ON (seasonally on site at the camp)Reports to: General Manager, CNIB Lake JoeDirect Reports: YesJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada's oldest charities. We believe our new strategic plan, The Way Forward, will once again...

  • Camp Program Manager, CNIB Lake Joe

    2 weeks ago

    MacTier, Ontario, Canada CNIB Foundation Full time

    Camp Program Manager, CNIB Lake Joe Full Time, Permanent MacTier, ON (seasonally on site at the camp)Reports to: General Manager, CNIB Lake JoeDirect Reports: YesJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada's oldest charities. We believe our new strategic plan, The Way Forward, will once again...

  • Camp Program Manager, CNIB Lake Joe

    4 weeks ago

    MacTier, Ontario, Canada CNIB Foundation Full time

    Camp Program Manager, CNIB Lake Joe Full Time, Permanent MacTier, ON (seasonally on site at the camp)Reports to: General Manager, CNIB Lake JoeDirect Reports: YesJoin us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada's oldest charities. We believe our new strategic plan, The Way Forward, will once again...

  • Assistant, Operations

    3 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Assistant, OperationsFull Time, Contract (5 months)Mactier, OntarioHourly Rate: Starting at $16.55Hours of Work: 40 per week Number of Vacancies: 1Reports to: General Manager, CNIB Lake Joe Direct Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp...

  • Assistant, Operations

    3 weeks ago

    MacTier, Canada CNIB Foundation Full time

    Assistant, OperationsFull Time, Contract (5 months)Mactier, OntarioHourly Rate: Starting at $Hours of Work: 40 per week Number of Vacancies: 1Reports to: General Manager, CNIB Lake Joe Direct Reports: NoJoin us in our mission to change what it is to be blind in Canada. Laughter, fun, empowering activities – essential ingredients for the perfect camp...