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Programmer, Parks Community Development
3 months ago
Job Description
JOB TITLE: Programmer, Parks Community Development
DEPARTMENT: Community Services
POSTING NUMBER: 106158
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Temporary 14-months
HOURS OF WORK: 40 hour workweek
LOCATION: Hybrid Model*– when working onsite, you will report to the location of WPOC.
SALARY GRADE: 2A
SALARY RANGE: 1ST STEP: $60,556.00 per annum
2ND STEP: $62,978.00 per annum
3RD STEP: $65,497.00 per annum
JOB RATE: $68,126.00 per annum
JOB TYPE: Union
POSTING DATE: June 26, 2024
CLOSING DATE: July 9, 2024
AREA OF RESPONSIBILITY:
Reporting to the Coordinator, this position provides supervision to contract, part-time and volunteer support staff and ensures quality program delivery and excellent customer service to develop and implement high quality Parks programming, education and outreach and to encourage community engagement regarding park stewardship.
Business Distinctions – Primary Function includes one of the following areas of focus; there may also be a secondary area of focus as well
Environmental Outdoor EducationSupervision of support staff (contract, part-time and volunteers). Includes daily supervision regarding work duties, scheduling, adherence to City policies and procedures, . Health and Safety and payroll documentation. Meets regularly with staff. Also recruits, trains and coaches these individuals. Provides performance evaluation feedback, including discipline, if needed. Evaluates staff training needs and arranges for training initiatives, particularly regarding qualifications and certifications. Is available for hands-on assistance and decision-making.
Customer Service. Interacts with customers to ensure program delivery is meeting customer expectations and service standards. Aids staff in problem solving and ensures the timely follow-up and completion of correct documentation regarding Accidents and Incidents, or customer concerns and requests. Meets with community groups to foster community stewardship skills and environmental engagement.
Reporting. Provides data such as customer statistics on usage, attendance, revenue, fill rates, and other important measures to the Coordinator and others as required. Provides input to budgeting process, including monthly forecasting and monitoring of revenues, expenditures and net. Reports on trends, emerging issues and potential areas of growth. Keeps staff and volunteer data regarding certifications and training.
Program excellence. Develop and deliver various Parks programming, outreach and education programs. Assists with the preparation and proofing of materials related to marketing of programs. Ensure supplies are adequate. Ensure that programs offered are of excellent quality. Uses awareness of emerging customer requirements to make recommendations for improvements and future programs. Conducts program visits, focus groups and surveys to collect information and to ensure quality control. Interprets reports in terms of appropriate changes and areas of growth. Liaises with other municipalities for benchmarking comparisons. Provides direct program services and maintains a safe and clean facility.
SELECTION CRITERIA:
This job has transitioned from non-union. Upon evaluation through the new job evaluation modernization initiative, minimum qualifications will be updated to be representative of the new CUPE criteria.
Degree or diploma preferably in related field (. Environmental Studies, Outdoor Education) 2 years of related programming and planning experience 1 year of supervisory experience Working knowledge of related legislation, in applicable area of discipline Proficiency in MS Office Customer service skills and experience Written and oral communication skillsMandatory Certifications, Designations or Licences
Valid Ontario non-probationary Class G Drivers’ Licence and have access to a vehicle Standard First Aid and CPR certification Mandatory requirements are dependent upon the primary focus of the position**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
LI-SE
Applicants who do not meet the educational requirements but have direct related experience may be considered.
