Senior Client Advisor
2 weeks ago
POSITION OVERVIEW :
Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand’s values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The Senior Client Advisor strives to achieve individual and team results, responsible for acting as the CEM (Client Experience Manager) and Manager on Duty. The SCA coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.
RESPONSIBILITIES :
• Engage with clients and ensure the MONCLER Sales and Service standards are embodied consistently
• Drive and exceed individual sales objectives including KPI’s such as Repurchase Rate, UPT, conversion and data collection by ensuring the highest level of Customer Service and quality of sales
• Contribute to enhance team performances as a supervisor and coach, sharing knowledge, information, best practices, and mentoring colleagues with less experience
• Supervise the sales floor, acting as CEM and floor manager
• Capture quality client information in order to understand and meet client’s needs in order to build relationships and personalize future client development opportunities
• Build and develop long-lasting client relationships using company’s clienteling program and initiative
• Active client outreach through appointment selling including follow up of charge sends/ phone sales and after sales service
• Attract new clients by acting as a Brand Ambassador through networking within the community
• Support and maintain company visual merchandise presentation standards
• Support in inventory preparation and execution
• Work with all store teams to maintain a professional and productive work environment
• Professionally interacts with all levels of Management and Corporate representatives
• Effectively demonstrates and adheres to all Company initiatives (Retail Excellence and C.R.M Programs)
• Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, enhancing the knowledge of the brand's history and values, collection proposition and product features
• Additional responsibilities as assigned
QUALIFICATIONS :
• 3-5 Years previous experience in sales roles, in Fashion Luxury/Retail Companies
• Proven excellent client service skills and commercial mindset
• Previous experience in training and coaching people both in professional and non-professional contexts
• Ability to drive results through others
• Proficient computer knowledge (MS Word, Excel and Outlook).
• Fluency & sophistication in local language, proficiency in English, while another language is a plus
• Ability to communicate and analyze business needs/trends with senior leadership
• Ability to work in a fast moving and dynamic environment
• High flexibility and ability to adapt to different customers
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
Moncler includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly rate range is CAD 24 per hour to CAD 28 per hour.
-
Senior Client Advisor
1 week ago
Québec, QC, Canada MONCLER Full time €24POSITION OVERVIEW : Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the...
-
Client Advisor
2 weeks ago
Québec City, Canada Royal Bank of Canada> Full timeJob SummaryJob Description**This is an opportunity for candidates to express their interest in current and future positions in the Quebec City locations **What is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting...
-
Senior Insurance Advisor
4 days ago
City of Leduc, Canada ... Full timeEdmonton, AB, 14315 118 Avenue NW #118, Edmonton, Alberta, Canada ● Leduc, AB, 5008 48A Street, Leduc, Alberta, Canada Req #3044 Tuesday, May 21, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in...
-
Senior Insurance Advisor
4 days ago
City of Leduc, Canada ... Full timeEdmonton, AB, 14315 118 Avenue NW #118, Edmonton, Alberta, Canada ● Leduc, AB, 5008 48A Street, Leduc, Alberta, Canada Req #3044 Tuesday, May 21, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in...
-
Senior Insurance Advisor
4 days ago
City of Leduc, Canada ... Full timeEdmonton, AB, 14315 118 Avenue NW #118, Edmonton, Alberta, Canada ● Leduc, AB, 5008 48A Street, Leduc, Alberta, Canada Req #3044 Tuesday, May 21, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in...
-
Senior Insurance Advisor
4 days ago
City of Langley, Canada ... Full timeFriday, April 26, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an excitingopportunity for a Senior Insurance Advisor for our Brookswood office in Langley, BC. Do you love to talk about insurance and provide exceptional client service? If so, you will love...
-
Senior Insurance Advisor
4 days ago
City of Langley, Canada ... Full timeFriday, April 26, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an excitingopportunity for a Senior Insurance Advisor for our Brookswood office in Langley, BC. Do you love to talk about insurance and provide exceptional client service? If so, you will love...
-
Senior Insurance Advisor
4 days ago
City of Langley, Canada ... Full timeFriday, April 26, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an excitingopportunity for a Senior Insurance Advisor for our Brookswood office in Langley, BC. Do you love to talk about insurance and provide exceptional client service? If so, you will love...
-
Senior Sales Advisor, Langley
4 days ago
City of Langley, Canada VinFast Full timeVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one...
-
Senior Sales Advisor, Langley
4 days ago
City of Langley, Canada VinFast Full timeVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one...
-
Senior Sales Advisor, Langley
4 days ago
City of Langley, Canada VinFast Full timeVinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one...
-
Senior Advisor Data Quality
1 week ago
Québec, QC, Canada MONCLER Full time €24POSITION OVERVIEW : Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company....
-
Client Advisor
1 month ago
Quebec City, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...
-
Banking Advisor
6 days ago
Québec City, Canada National Bank Full timeAttendance On-Site Job Number 19960 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 29-Feb-2024 Location: Quebec, Quebec City Quebec Province/State Quebec Area of Interest: Advisory services, Personal banking A career as a Banking Advisor at National Bank is a versatile and...
-
Banking Advisor
3 days ago
Québec City, Canada National Bank Full timeAttendance On-Site Job Number 19465 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 27-May-2024 Location: Quebec, Quebec City Quebec Province/State Quebec Area of Interest: Advisory services, Personal banking A career as a Banking Advisor at National Bank is a versatile and...
-
Director National Client Group
2 weeks ago
Québec City, Canada National Bank Full timeAttendance Hybrid Job Number 20338 Category Senior Professional Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 22-Apr-2024 Location: Quebec, Quebec City Quebec Province/State Quebec Area of Interest: Advisory services, Commercial banking A career with the National Bank's National Client Group...
-
Québec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Québec City, Canada IG Wealth Management Full timePOSITION SUMMARY The Client Relations department is a critical business function and enabler of strategic transformation initiatives impacting IGWM. As a central resource for Advisors, Clients and internal business partners, Client Relations provides support for new product launches, technologies and processes that are key to the success of...
-
Banking advisor
7 days ago
Québec, Canada National Bank Full timeAttendance On-Site Job Number 19340 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 12-Jan-2024 Location: Sainte-Marie-De-Beauce, Quebec City Sainte-Marie-De-Beauce Province/State Quebec Area of Interest: Advisory services, Personal banking A career as a Banking Advisor at...
-
Banking advisor
4 days ago
Québec City, Canada NBC Full timeArea of Interest: Advisory services, Personal banking ...
