Senior System Analyst, ServiceNow
3 weeks ago
About the Role
The Integrated Solutions team in the Business Services group is looking for an experienced Senior System Analyst – ServiceNow. The ideal candidate will have a deep understanding of the ServiceNow platform and extensive experience in designing, developing, testing, and implementing ServiceNow solutions. Reporting to the Manager, Integrated Solutions, the Senior System Analyst – ServiceNow will collaborate with internal and external stakeholders to deliver high-quality enhancements that meet the business needs and comply with the established standards and best practices.
Key Responsibilities:
Design, develop, and implement ServiceNow applications and solutions. Responsible for the creation and documentation of development unit test cases and build plans. Conduct unit, integration, regression, and user acceptance testing (UAT) to ensure quality assurance. Develop, configure, customize, and maintain workflows, forms, fields, email notifications, and access controls. Create ServiceNow reports and dashboards. Support the implementation of ServiceNow release upgrades and new ServiceNow modules as needed. Create and configure Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting. Create and configure Notifications, UI Pages, UI Macros, Formatters, etc. in ServiceNow. Integrate ServiceNow applications with third-party systems and applications via APIs. Troubleshoot platform performance issues and implement performance enhancements. Analyze both functional and non-functional requirements to provide accurate estimates for development efforts. Prepare and maintain technical documentation, including user manuals and system documentation. Prepare reports on analyses and system performance. Provider customer-facing support to stakeholders. Identify and resolve system inefficiencies and issues. Set IT practice standards and improve existing methods.Knowledge and Experience Required:
University or College degree in computer science, Information Systems, or a related field. Thorough knowledge of ITIL/ITSM processes. In-depth understanding of ServiceNow functionality and how ITIL processes can be implemented in ServiceNow, including but not limited to Incident Management, Change Management, Problem Management, Asset Management, CMDB (Configuration Management Database) Management, Service Catalog, Knowledge Management, Outage Module and Service Portal modules. Solid experience (5+ years) designing, developing, testing, and implementing on the ServiceNow platform, including the creation, customization, and maintenance of core applications. Solid experience in configuring and maintaining UI Policies, Client Scripts, Business Rules, ACLs, UI Actions, Script Actions, Email Notifications, Events, and Assignment Rules, Email Scripts, Inbound Actions, Flow Designer, SLA’s, Reporting and Dashboards. Strong knowledge of the ServiceNow data model and relationships. Strong technical skills, including a solid understanding and relevant experience in software development lifecycle (SDLC). Excellent analytical and problem-solving skills; strong attention to detail. Excellent verbal and written communication skills. Strong interpersonal and operational skill sets, with the ability to effectively interact with clients and collaborate in a team environment. Strong planning, prioritizing, and time management skills, with the ability to undertake and manage multiple tasks simultaneously while working under tight deadlines. Strong understanding of the CX in delivering value-driven solutions and enhancements. Relevant certifications such as ITIL Foundation, ServiceNow System Administrator, ServiceNow Application Developer, an asset. Familiarity with the ServiceNow licensing model, an asset. Bilingualism (English and French), an asset.Note: Offices continue to be central to collaboration and Brookfield’s identity. This position requires the employee to be on-site for a minimum of 4 days to perform most effectively.
Working here, you will enjoy:
At Brookfield, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive salary, bonus structure, a health benefits program, and defined contribution pension plan. Our spaces are open, dynamic, and collaborative, giving you access to different businesses and teams. For your wellbeing, our building is equipped with a modern gym, bike storage, and healthy snacks and drinks. We cultivate a culture where we invest in your growth and development.Diversity & Inclusion
Brookfield Renewable embraces and promotes the principles of diversity, equity, and inclusion. We welcome and encourage applications from all qualified candidates, including women, Indigenous peoples and other persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We also provide accommodation during all parts of the hiring process, upon request. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.
-
Senior System Analyst, ServiceNow
2 weeks ago
Gatineau, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Senior System Analyst, ServiceNow
2 weeks ago
Gatineau, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Senior System Analyst, ServiceNow
2 weeks ago
Gatineau, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Senior System Analyst, ServiceNow
2 weeks ago
Gatineau, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower,...
-
Senior System Analyst, ServiceNow Expert
2 hours ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout UsBrookfield Renewable is a leading global renewable energy company with a diverse portfolio of power assets across North America, South America, Europe, India, and China. Our mission is to accelerate the transition to a net-zero future by developing, operating, and maintaining a portfolio of renewable power assets.We are committed to delivering...
-
Senior System Analyst, ServiceNow
6 days ago
Gatineau, QC, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower,...
-
Senior System Analyst, ServiceNow
2 weeks ago
Gatineau, Quebec, Outaouais, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Gatineau, Quebec, Canada Brookfield Renewable Full timeÀ propos de l'emploiNous recherchons un Analyste principal de système, ServiceNow expérimenté pour rejoindre notre équipe de Solutions intégrées. Le candidat idéal possédera une compréhension approfondie de la plateforme ServiceNow et une vaste expérience en conception, en développement, en tests et en mise en œuvre de solutions...
-
Gatineau, Quebec, Canada Brookfield Renewable Full timeÀ propos de l'emploiNous recherchons un Analyste principal de système, ServiceNow expérimenté pour rejoindre notre équipe de Solutions intégrées. Le candidat idéal possédera une compréhension approfondie de la plateforme ServiceNow et une vaste expérience en conception, en développement, en tests et en mise en œuvre de solutions...
-
Analyste principal de système, ServiceNow
3 days ago
Gatineau, Canada Brookfield Renewable Full timeÀ propos de nousÉnergie Brookfield est la société d'énergie renouvelable cotée phare de Brookfield Corporation, un gestionnaire d'actifs alternatif d'envergure mondiale de premier plan ayant des actifs sous gestion de plus de 102 milliards $.Notre portefeuille se compose d’installations hydroélectriques, éoliennes, solaires d’envergure...
-
Analyste principal de système, ServiceNow
3 days ago
Gatineau, Canada Brookfield Renewable Full timeÀ propos de nousÉnergie Brookfield est la société d'énergie renouvelable cotée phare de Brookfield Corporation, un gestionnaire d'actifs alternatif d'envergure mondiale de premier plan ayant des actifs sous gestion de plus de 102 milliards $.Notre portefeuille se compose d’installations hydroélectriques, éoliennes, solaires d’envergure...
-
Analyste principal de système, ServiceNow
13 hours ago
Gatineau, Canada Brookfield Renewable Full timeÀ propos de nousÉnergie Brookfield est la société d'énergie renouvelable cotée phare de Brookfield Corporation, un gestionnaire d'actifs alternatif d'envergure mondiale de premier plan ayant des actifs sous gestion de plus de 102 milliards $.Notre portefeuille se compose d’installations hydroélectriques, éoliennes, solaires d’envergure...
-
Analyste principal de système, ServiceNow
2 days ago
Gatineau, Canada Brookfield Renewable Full timeÀ propos de nous Énergie Brookfield est la société d'énergie renouvelable cotée phare de Brookfield Corporation, un gestionnaire d'actifs alternatif d'envergure mondiale de premier plan ayant des actifs sous gestion de plus de 102 milliards $. Notre portefeuille se compose d’installations hydroélectriques, éoliennes, solaires d’envergure...
-
Senior Business Systems Analyst
1 month ago
Gatineau, Canada War Museum Full timeWe are looking for a Senior Business Systems Analyst As a Senior Business Systems Analyst, you will act as a key IT resource for implementing the management information systems. You will also be responsible for collecting and documenting clients’ needs and analyzing and recommending innovative solutions, supporting IT purchases, and implementing changes to...
-
Senior Business Systems Analyst
1 month ago
Gatineau, Canada War Museum Full timeWe are looking for a Senior Business Systems Analyst As a Senior Business Systems Analyst, you will act as a key IT resource for implementing the management information systems. You will also be responsible for collecting and documenting clients’ needs and analyzing and recommending innovative solutions, supporting IT purchases, and implementing changes to...
-
Senior Systems Analyst
2 months ago
Gatineau, Canada Brookfield Renewable Full timeAbout the Role The System Analyst will be a Digital Insights team member, responsible for developing, cloud-based solutions using various technologies such as Data Factory, DevOps, Azure Logic Apps, Azure SQL and Power Platform. Reporting to the Director, Digital Insights, the System Analyst will collaborate with internal and external stakeholders to...
-
Senior IT Systems Analyst
4 weeks ago
Gatineau, Quebec, Canada Leveragetek Full timeSenior IT Systems Analyst - Microsoft Power SolutionsLeveragetek is actively seeking a Senior IT Systems Analyst specializing in Microsoft Power Solutions for a permanent role.Work Environment:The successful candidate will engage directly with our client to provide advanced analytical and technical support.Primary Responsibilities:Design and implement...
-
Senior Business Systems Analyst
1 month ago
Gatineau, Quebec, G8R, Outaouais, Canada War Museum Full timeWe are looking for a Senior Business Systems Analyst As a Senior Business Systems Analyst, you will act as a key IT resource for implementing the management information systems. You will also be responsible for collecting and documenting clients’ needs and analyzing and recommending innovative solutions, supporting IT purchases, and implementing changes to...
-
Senior Systems Analyst
4 months ago
Gatineau, Canada Brookfield Renewable Full timeAbout UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Senior Systems Analyst
4 months ago
Gatineau, Canada Brookfield Renewable Full timeAbout UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
