Senior Project Consultant

The Indigenous Patient-Led Project Manager is responsible for developing innovative education programs in the UBC Faculty of Medicine’s Division of Rural Continuing Professional Development (UBC RCPD). This program aims to support Indigenous communities interested in developing community-specific Indigenous cultural safety and humility training for their local physician and healthcare community. The Project Manager may be assigned to one or more projects depending on the needs of the Division.

Key activities include developing relationships and communicating with stakeholders, planning and overseeing new program design to ensure it addresses learning needs of rural practitioners, developing funding proposals, reports, and contracts, developing and actioning work plans, leading committees and working groups, overseeing project operations including program finances, planning human resources, optimizing team performance, and leading research and evaluation-related activities within assigned projects.

The position provides functional and project oversight to designated UBC RCPD staff and works collaboratively with Indigenous Elders, UBC CPD Medical Directors, Medical Leads, Project Sponsors, and other stakeholders. More broadly the Project Manager is expected to participate in wider activities within the Division such as strategic planning, staff training and development, and furthering the Division’s mission, vision and strategic plan.

Organizational Status

The incumbent reports to the Senior Manager of RCPD in the Faculty of Medicine. The incumbent also works with a wide variety of consultants and subject matter experts who develop and deliver curriculum. The incumbent works collaboratively with leadership and senior staff at UBC CPD as well as a variety of community, provincial, and national partners depending on assigned projects.

The incumbent oversees a team of program staff and has the latitude to delegate responsibilities and tasks as necessary to meet the goals and objectives of UBC CPD’s educational initiatives.

Work Performed

• Manages one or more projects within the UBC Rural CPD portfolio and is accountable for project development from initiation to closure.
• Works collaboratively with Indigenous Elders, Medical Directors, Medical Leads, Project Sponsors, and UBC CPD Senior Leadership to establish project goals and objectives.
• Manages the design and delivery of educational programming in collaboration with the Elder-led project team and ensures that project deliverables are completed.
• Responsible for building strong working relationships and facilitating ongoing communication between internal and external project partners.
• Identifies opportunities for and oversees implementation of needs assessment activities to inform program design and directions.
• Develops detailed and effective project plans including scope, design, schedule, and project team responsibilities; develops tracking tools; monitors and communicates progress; manages and communicates changes to project scope and schedule.
• Resolves any issues and solves problems throughout project life cycle.
• Performs risk management activities to minimize and communicate project risks; identifies barriers to project implementation and long-term success.
• Hires, oversees, and provides direction to project staff to ensure efficient and optimal delivery of new or ongoing educational programs; responsible for performance management and termination of staff if required.
• Responsible for problem-solving staff issues including staff workload and appropriate project allocation and assignments.
• Develops, implements, and analyzes detailed operating budgets including forecasts, allocating expenditures, and resolving discrepancies; ensures compliance with UBC and Program Sponsor financial reporting requirements.
• Develops funding proposals for developing new educational projects.
• Responsible for planning project resources.
• Develops, plans and implements evaluation strategies and oversees education project evaluation activities.
• Oversees the collection, collation and analysis of program and evaluation data
• Oversees the development, planning and implementation of publications, news articles and marketing materials
• Oversees the development of marketing materials and messages in print and electronic materials and ensures they are appropriately tailored to learners
• Researches, synthesizes, and compiles information from multiple sources into status reports required by Program Sponsor and other stakeholders.
  Liaises with other UBC CPD projects and staff to identify synergies and collaborative possibilities; makes recommendations to UBC CPD leadership team.
• Supports the fulfillment of UBC CPD’s mission and vision by actively participating in or playing a leadership role in strategic planning and other high-level leadership activities within the Division.
• Demonstrates the highest level of professionalism in all interactions.

​
Consequence of Error/Judgement
The incumbent is responsible for ensuring that projects are completed on time and on budget. The position must exercise considerable judgment and initiative in decision making, including resolving issues not clearly covered by established guidelines. Errors in judgement or failure to work cooperatively with the other Senior Program Manager or Medical Directors who co-lead the RCPD Program will impact program development, reputation, and quality. Lack of tact, diplomacy, or sensitivity when dealing with program partners could potentially result in missed opportunities, damaged relationships, and loss of credibility for RCPD and UBC CPD. Poor planning could result in loss of time, productivity, and failure to operate the program sustainably or achieve program objectives. Inadequate lack of consultation and planning could adversely affect the viability of the program or compromise program funding.

Supervision Received
Works independently against set objectives. Reports to the Senior Manager of Rural Continuing Professional Development in the Faculty of Medicine. Takes direction from other members of the UBC CPD senior leadership team as required.

Supervision Given
Oversees several UBC CPD staff members.

Minimum Qualifications
Master’s degree in Education. Minimum of six years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Demonstrated experience in educational programming.
• Demonstrated knowledge of effective instructional design.
• Formal training in project management an asset.
• Formal training in program evaluation an asset.
• Ability to effectively use computer programs at an intermediate level.
• Demonstrated knowledge and expertise of information technologies and communications tools.
• Ability to communicate effectively verbally and in writing.
• Ability to analyze problems, identify key information and issues, and effectively resolve problems.
• Ability to effectively recruit, train, supervise, and motivate employees.
• Ability to explain, assign, and monitor work.
• Ability to manage staff performance by establishing standards and goals, evaluating performance, providing feedback, and taking corrective action.
• Effective interpersonal and organizational skills.
• Ability to exercise tact and discretion.
• Ability to exercise initiative and sound judgment.
• Ability to work effectively independently and in a team environment.
• Availability to work flexible/extended hours to accommodate stakeholder schedules.
• Ability to determine the nature and urgency of inquiries and issues, and triage appropriately.
• Ability to prioritize and work effectively under pressure to meet deadlines.