Specialist, Solution and System Integration

2 months ago

Edmonton, Canada CN Full time
Job Summary

The Specialist, Solution and System Integrationis responsible for integrating various technologies into the CN Information and Technology(I&T)network infrastructure and systems. The role is accountable for producing engineering specifications and detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team and providing third level support as required. Furthermore, the incumbent extends and evolves CN’s network, platforms and systems in answer to new business requirements. 

Main Responsibilities

Design and Implementation

Translate the technology solution architecture into engineering standards and specifications

Create detailed designsbased on blueprint and test results in the lab

Create Telecom or systems integration documentation including Buildbooks

Propose solutions that adhere to CN Telecom standards

Provide guidance on required deployment tasks

Estimate overall solution costs (, Telecom, S&C, Telco, other) and share information with Project Managers and stakeholders

Deploy solutions based on the Telecom Service Catalogue

Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans

Testing and Documentation

Establish test plans and results for new defined solution

Conduct lab testing and log results

Pre-configure and lab-test all infrastructure required during deployment as well as document tests and log results

Transition fromCore to Operation seamlessly including an update of documentation, system integration, enhanced training programs, and presentationsensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations

Resolveappropriate resolution and solution through root cause analysis and impact analysis

Investigate incidents through root-cause analysis and propose solutions for remediation

Create technical diagrams and documentation for the solution

Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates

Apply and ensure compliance with all appropriate CN I&T standards (, Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX))

Engagement and Collaboration

Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements

Establish deployment and migration strategy as well as guide the project team and Network Operations

Guide other integrators and help address issues and potential issues with them

Coordinate installation with technicians in the field and with business owners for maintenance window

Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services

Work with Project Managers during the planning phases and identify deployment steps and risks

Ensure successful communication about deployments to the Operational Support teams

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires occasional business travel in accordance with CN policy for meetings with ecosystem partners, visit field sites for deployment activities or to attend industry events or conferences.

Requirements

Experience

Specialty

Minimum 3 years of experience deploying radio systems

Experience with Radio Frequency (RF) prediction software (, Pathloss, Linkplanner)

Proven experience delivering technology projects involving multiple parties

Previousrailroad experience in communications*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

Bachelor’s Degree in Engineering, Science or equivalent

Telecommunications specialties and certifications*

Federal Communications Commission General Radio Operator License (FCC GROL)*

Technical Certifications*

Cisco Certified Network Associate (CCNA) or equivalent*

*Any designation for these above would be considered as an asset

Competencies 

Applies critical thinking

Knows the business and stays current on industry needs

Demonstrates agility and drives change

Collaborates with others and shares information

Sets direction and inspires others

Communicates with impact

Identifies needs and finds solutions to create value for all stakeholders

Identifies potential safety and security risks

Technical Skills/Knowledge

Familiar with the United States ( Licensing process (FCC) as well as Canadian rules and regulations

Familiar with Canada Licensing (Innovation, Science and Economic Development Canada (ISED), Radio Amateurs of Canada (RAC), Nav Canada)

Broad knowledge of I&T infrastructure, security principles and telecommunication technologies

Strong systems engineering knowledge

Good knowledge of radio technology from Very High Frequency (VHF) to Microwave and various modulation schemes including Frequency Modulations (FM), NXDN, Differential Quadrature Phase Shift Keying (DQPSK), Quadrature Amplitude Modulation (QAM)

Understanding and use of VISIO to provide drawings of system interconnections and site layouts

Knowledge of Microsoft Office (Word, Excel, PowerPoint)

Knowledge of test equipment used such as the Line sweep monitors, service monitors, multimeters, watt meters.

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