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Front End Manager

4 months ago

Mississauga, Canada Loblaw Companies Full time

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre engagement à avoir un impact positif sur la vie de tous les Canadiens viens offrir à nos employés une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez No Frills, nous réussissons grâce à la collaboration et à l'engagement, et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous. Nous avons des opportunités pour des personnes comme vous qui travaillent dur, sont enthousiastes et fiables.


Responsibilities:

Support both franchisee and bookkeeper in the delivery of consistent and high quality customer service

Perform customer service, cashier and ecommerce (PC Express) functions

Manage all direct reports, delegate duties and ensure front end standards/functions

Oversee the efficient running of the cash office (i.e.pick ups, deposits, cash losses etc)

Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)

Ensure price integrity by assisting in time file data management, price changes and scan log procedures

Support bookkeeper with store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires) when needed

Support bookkeeper withpayroll to ensure employees are paid accurately and on-time when needed

Maintain and manage benefit and pension administration when needed

Manage potential loss through buggy management, test orders, refund/override minimization etc.

Coordinate cashier activities on a daily basis; act as a resource for cashiers; refer complex issues to management and troubleshoot simple issues while always considering business priorities; provide input into the performance management process

Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets and maintains the hygiene standards specified

Requirements:

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Demonstrated commitment to superior customer service

Strong technical knowledge of all front end operations

Problem solving skills includin responding to customer complaints and inquires

Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

Strong communication skills including verbal, written and active listening

Must have or obtain Smartserve

Thank you for your interest, however only qualified applicants selected for interview will be contacted. 

Please submit resumes to Daniel or leave with cash office staff to be submitted if Daniel is unavailable.

Daniel’s nofrills is an equal opportunity employer.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté.Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos employés des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos employés, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter :
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

REMARQUE : L'employeur mentionné dans le présent affichage est une société indépendante (" franchisé ") à qui Loblaws Inc. a accordé une licence pour l'utilisation de la ou des marques de commerce " No Frills ". Les candidats embauchés par un franchisé seront des employés du franchisé. Aucune relation d'emploi ou relation similaire ne sera créée entre le candidat et Loblaws Inc. ou ses sociétés affiliées.