Senior Implementation Consultant

1 week ago

Toronto, Canada Orion Health Full time

Innovate With Purpose

Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We’re not about selling meaningless, unnecessary products for corporate profitability. You’ll be working on technology that will revolutionise global health systems so that we can finally get the healthcare we all want - a basic human right.

We like to think of ourselves as a community of start-ups where you can be your true, genuine self. Each of our product teams has the autonomy to decide how they operate and contribute towards our mission of providing each person with the right care at the right time and in the right place.

Orion Health is excited to be expanding our galaxy by recruiting for a number of stellar individuals to join our team to help us deliver to our global customer base. If you want to climb aboard the rocketship and help us revolutionise global health systems, astronomical opportunities await. 

Position Purpose:

The Senior Implementation Consultant will install and configure software and hardware components to provide an effective solution to the client. The role will liaise with and provide support to the client during the implementation and will facilitate knowledge transfer to the client. They will apply knowledge and experience to the diagnosis and solving of problems and issues. As part of the project team, the Implementation Consultant interacts with the Project Manager and project team to ensure the solution is delivered on time and meets or exceeds the requirements of the customer – also participates in Lead role for junior technical team members. 

Success in this Role looks like…

Successful reviews of configuration and architecture with Technical Manager and or Project Manager,  Successfully meet time frames and deadlines outlined in project plans,  Ability to successfully resolve post project issues, positive feedback from clients and PSG colleagues.

Business Unit:

Professional Services Group (PSG) 

Key Relationships:

Sr. Vice President–PSG/Principal Consultant, Development Teams, Project Teams and External Clients are key in order to ensure transfer of knowledge and OPEN communication behaviours.

Essential Functions:

Technical Expertise

Design, configure, test, and document applications based on a project's functional and business requirements. This includes front-end design, database design, configuration of hardware and applications Participating and/or executing the multiple stages of testing (i.e. Unit, System, Integration, Performance, Regression) Understanding RDBMS and performing data extractions, conversions and manipulations. Supports the Solution Architect in the estimation process on level of effort for detailed tasks within the project plan. The Sr. IC should have sufficient product knowledge to understand the components necessary for estimation to assist in providing inputs to Estimation Sheet and add-on work Participate in technical brown bag sessions to improve the knowledge base of technical team members Assists or leads reviews and signs-off on artifacts from all project phases – Uses Cases, estimates, HLDs, code, test plans – to make sure they meet requirements and the architectural vision for the project and product

Project Delivery

Preparation and maintenance of technical documentation for project team and client deliverables Installation and deployment of completed software or demo products Reviewing and providing feedback on proposed solutions to be implemented Leads client meetings, internal team meetings, and communicate as needed by the PM or SA. Mentors junior team members and participates in activities to increase the knowledge base of Orion technical staff

Post-implementation Support

Maintenance, performance tuning, and support of implemented software products

Behavioural and Technical Capabilities:

Perseveres in drive for results even when faced with difficulties and setbacks. Displays a strong task driven focus Speaks, writes and presents effectively utilizing correct English grammar and sentence structure at all times Plans and supports the development of their direct reports to enable them to fulfill their current roles to the best of their abilities

Relevant Experience:

6+ years of implementation experience Application of structured implementation methodology  Communicating technical issues to business people, and business issues to technical people  Proven ability to understand and implement multi-component integrated solutions Experience using Web Technologies such as: HTTP, HTML, Web Services, XML/XLST, J2EE, .net, Java/Java Scripting Experience using System to System messaging: Structured Messaging (particularly XML, HL7 x12 would be an advantage) & Message queuing (particularly JMS) Experience with RDBMS Database Technologies: SQL Query Writing, SQL Tuning, and Microsoft SQL Server & Oracle platforms (one is a must, both an advantage) Understanding of UML Modeling, and Multi-Tier Architectures Experience with Server Operating Systems (both Windows & Unix an advantage), TCP/IP, Clustering and Load Balancing (an advantage), Issue/ Defect Tracking tool exp. Experience with third party systems Familiar with multi tenant architecture  Experience and fluency with other languages such as French and or Spanish is helpful

Education and Qualifications: 

Bachelor’s Degree in Computer Science, a related field, or equivalent experience. Master's Degree is a plus

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