Current jobs related to Clerk Typist - Victoria - The Newcastle upon Tyne Hospitals NHS Foundation Trust

Job summary

If you are a highly motivated and enthusiastic individual, then we want you This role is crucial to providing and maintaining an efficient and effective admin service for patients and their families.

The successful applicant will provide a comprehensive administrative service to the medical staff in the department of paediatric neurology.

Children's services is a very busy and dynamic place of work, providing care for children with a variety of health care needs. Specialties include neurosurgery, neurology, trauma, oncology, BMT and plastic surgery, as well as paediatric surgery, paediatric infectious diseases and paediatric medicine. It is also a tertiary referral centre accepting admissions from throughout the North East and further afield to support the increasing demand for Paediatric Critical Care.

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Interview date: 21 June 2024 37 hours 30 minutes /week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care.

Proof reading of clinical reports, letters and discharge summaries Updating spreadsheets/data collection Dealing with enquiries from patients, relatives and staff Scanning and photocopying Booking appointments Team working

You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate administrative experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.

The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, we have around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, Specialist Nurses Audio typing of letters and documents Deal with telephone enquires promptly. Communicate with patients regarding appointments and admissions at the request of medical staff Cover admin posts Trust wide as required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first months pay.

Person Specification

Qualifications & Education

Essential

oMinimum of 4 GCSEs, Level 9 - 4 (A* - C), including English Language, or equivalent level qualification or relevant experience oOCR I or equivalent qualification / experience oUnderstanding of confidentiality issues

Desirable

oSuccessful completion of an intermediate (level 2) apprenticeship in Business Administration

Knowledge & Experience

Essential

oUnderstanding of confidentiality issues

Desirable

oPrevious work experience oUnderstanding of medical terminology oPrevious audio typing experience

Skills & Abilities

Essential

oGood IT skills to include office software packages oGood keyboard skills and Text Processing ability oGood communication skills both written verbal and telephone skills

Desirable

oAbility to manage time effectively and work on own initiative

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