Business System Analyst

1 month ago


Vaughan, Canada Customerization Full time
Business System Analyst to joinour Zoho consultingteam
Fulltimeposition
Remote/Hybridposition
Our office is in Vaughan(Rutherford/Keele)
Applicants mustbe legally eligible to work inCanada

Therole:

Projectdelivery (80% oftime)

  • Understandand analyze customers business model andprocesses
  • Gathercustomersrequirements
  • Developproject scope plan and tasks backlog
  • Zohosolution design with the support of theteam
  • Configureand customize Zoho system. Handsonwork
  • Manageproject tasks andtimelines
  • Leaddevelopers
  • Createdocumentation
  • Test deliveredsolutions
  • Develop training materialsand conduct customer trainingsessions
  • Occasionally travel tocustomers

Internalinitiatives (20% oftime)

  • Supportmarketing team with professional materials generation includingvideo recordings articles andmore
  • Supportsales team with presale activities including system demomeetings
  • Contributeto internal knowledgebase generation and knowledgesharing
  • Travelto conferences andevents

Probationperiod 3months

Requirements
  • Minimum1 year of experience in business analysis must
  • Experiencein business software implementation and configuration must
  • Provenexperience of working with customers and conducting meetings andworkshops must
  • Excellentcommunication and verbal skills in English must
  • Provenexperience in business processes mapping anddesign
  • Goodunderstanding of data modeling including ERD and other designtools
  • Strongtechnical skills and familiarity with software configuration toolsand software development methodology
  • Familiaritywith software design and integrationpatterns
  • Goodknowledge of project management methodologies andtools
Additionalrequirements:
  • Abilityand willingness to work in a small and a very dynamic and flexibleteam
  • Strongselfeducationcapabilities
  • Abilityto run multiple projects and activities simultaneously
  • Proactiveapproach and "can do"attitude
  • Solidpersonal time management and prioritization skills
  • Ability towork in a multi cultural environment and strong collaborationskills


Minimum 1 year of experience in business analysis - must Experiencein business software implementation and configuration - must Provenexperience of working with customers and conducting meetings andworkshops - must Excellent communication and verbal skills inEnglish - must Proven experience in business processes mapping anddesign Good understanding of data modeling including ERD and otherdesign tools Strong technical skills and familiarity with softwareconfiguration tools and software development methodologyFamiliarity with software design and integration patterns Goodknowledge of project management methodologies and tools Additionalrequirements: Ability and willingness to work in a small and a verydynamic and flexible team Strong self-education capabilitiesAbility to run multiple projects and activities simultaneouslyProactive approach and "can do" attitude Solid personal timemanagement and prioritization skills Ability to work in a multicultural environment and strong collaboration skills

Education

BusinessSystem Analyst


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