WhereTo - Engineer

WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody.

WhereTo provides an AI-powered travel platform for corporate travel. Their platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. WhereTo's technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.

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About The Opportunity

We are seeking an Engineering Team Lead with an active oriented mindset and a focus on building a quality team and product. The Engineering Team Lead will report to the Head of Engineering and will be responsible for managing the engineers on their team, driving accountability within their team, and will be responsible for the output of their team. They will assist in the planning and delivery of projects, communicate progress, milestones, and roadblocks to stakeholders andmanagement, and will empower the engineers on those teams to make the largest impact possible for company goals while also reaching their professional development goals. To be successful as an Engineering Team Lead, the candidate should have in depth knowledge of the tools we use as well as an interest in the industry trends, experience managing people, projects, or teams, and should have strong communication skills. The candidate should be comfortable working in a fast paced environment and should have strong emotional intelligence.

Key Responsibilities

Work with Engineering Management, Operations Team, and Product Team to develop and execute domain team objectives and strategies. Lead and organize technical planning for their team’s projects. Maintain team velocity, drive accountability, and ensure quality and consistent output for their team. Work with team project manager to organize and maintain regular meetingcadence with their team, including planning sessions, 1-1 meetings, and standups. Communicate progress, roadblocks, concerns, and successes to engineeringmanagement. Organize and lead meetings with external stakeholders as needed. Advocate on behalf of team needs such as addressing technical debt and improving infrastructure. Provide technical guidance and lead code review for their team. Provide regular feedback to engineers on their team and provide input tomanagement for formal performance reviews. Help their team members debug issues and solve complex tasks. Provide mentorship to junior engineers. Assist and hiring and onboarding process for their team. Help team members to develop and execute their personal growth goals. Lead effort estimation with their team. Lead deployment process for their team.

Experience & Qualifications

Strong experience delivering projects / products to a large user base. Either a Bachelor’s Degree (or higher) in Computer Science, Computer Should have several years experience and be comfortable working with the following technologies:

Application Languages and Technologies NodeJS React RabbitMQ SOAP and Rest based APIs JVM based languages Kafka ELK Stack (Elastic Stack) Data Storage and Related Technologies: PostgreSQL Redis Elasticsearch Druid / Superset Infrastructure and Related Technologies Docker and Docker Compose Mesos / Marathon / Sensu go (or similar technologies) AWS / Azure OpenVPN Vault HAProxy LDAP PGBouncer

Knowledge and experience in the travel industry is a plus. Is able to pick and choose technologies and weigh their pros and cons to solve problems. 

Work Perks - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work. Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion Diversity Day: paid leave to observe holiday or cultural celebration of your choice Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice) DEI education Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

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