Senior Application Analyst

2 weeks ago

Toronto, Canada MUFG Investor Services Full time

Company Description

Experience something  Brilliantly Different  with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. 

We’re in 17 global locations and provide an exceptional hub of  Brilliantly Different  talent to thrive. 

Job Description

MUFG Investor Services IT team is looking for a talented Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, our MUFG Automated Payment System, FX All and MUFG FX, in addition to integrated banking products.


You ideally have experience working with banking solutions. You will be responsible for the delivery of internal operations & support, interacting with external vendors, and be part of an internal team managing a portfolio of both in-house and vendor applications. You will play a crucial role of linking the business teams and the IT solutions group.

Reporting to the Associate Director, IT, Application Manager, You Will:

Be part of a global support team covering the IT Core banking applications, this includes supporting Project Managers in ongoing initiatives Provide Level 2 Incident & Problem Management support by working with both vendors and internal support teams to resolve technical and user issues during product migration and BAU, Coordinate with vendor and Support teams during Customization Deliveries, Patch sets, fixes. Interact with vendors of financial systems about technical issues and the coordination of enhancements, Document IT user procedures around IT Change Management & business user procedures while supporting user training, Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment. Development and enhancement of the platforms to increase automation and expand the utilization of features, Internal co-ordination between internal IT functions and groups to ensure quality service delivery and ownership of issues to complete resolution, Respond to requirement from regulators and auditors to provide appropriate support for information requests.

#LI-Hybrid

Qualifications

You Have:

5+ years in a team responsible for providing analytical, technical support and administration of business banking applications, Exposure and understanding of Oracle DB, Oracle SQL, Oracle Weblogic, PL/SQL, Java, SWIFT Alliance Cloud, SWIFT MicroGateway, SWIFT MX/MT messages. Advanced business process and business analysis knowledge as well as financial and business acumen skills. Demonstrated working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards, Experience in creating test scripts and methodologies, as well as implementing and executing test scripts, Excellent technical writing/documentation, Understanding of Application & Database architecture/infrastructure setup and management.

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. 

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