Licensed Funeral Director

2 weeks ago

Calgary, Canada McInnis & Holloway Funeral Homes Full time

McInnis & Holloway Funeral Homes is an independent, progressive funeral home with locations in and around Calgary. Recently, we opened the doors to our 10th location in North Calgary so are currently searching for one newly licensed Funeral Director and one experienced Licensed Funeral Director to assist us with the families that we are honoured to serve.


Come work in an environment that promotes recognition and rewards everyone. We have adopted a peer-to-peer and management recognition program that distributes over $5000/month in staff recognition dollars.


Customer Service Excellence
McInnis & Holloway successfully operates 10 locations because of our outstanding team and our team approach to serving families 365 days a year, without the need to work 50-80 hours a week. We are redefining the traditional Funeral Director role to allow for a work-life balance like never before. However, we understand that after-hours work is sometimes unavoidable, and for these hours, we have a hugely successful Piecework program. Piecework operates by allowing you to sign up to work only when it works for you and your family, rather than being told when you need to work.


Some recent changes to allow Funeral Directors to focus on what they do best (meeting with families and conducting funerals) include, but are not limited to, the addition to dedicated individuals that support families and the licensed Funeral Director, such as:

•  A dedicated individual to help with information calls and price inquiries.
•  A dedicated individual to assist with first calls and schedule arrangements.
•  A dedicated individual to aid in follow-up with families after arrangements (Funeral Directors have outstanding support from administrative staff so they can focus on working funerals or making arrangements).
•  A dedicated individual to monitor and assist with international shipments.
•  Two full-time purchasers (after arrangements are complete, purchasing supports the Funeral Director by ordering everything required – 7 days a week).
•  Three professional graphic designers (now operating 7 days a week).
•  Three full-time dedicated crematorium operators (now operating 7 days a week).
•  Dedicated transfer staff working from 7:00 PM to 7 AM and 7:00 AM to 7 PM, 7-days a week (virtually eliminating directors being called out at night).
•  Two dedicated car detailers (our funeral directors are washing fewer cars than ever).
•  Full-time building maintenance supervisor, dedicated inside and outside maintenance team, and amazing housekeeping team.

Funeral service has changed - take advantage of our team approach and have a balanced life outside of work. McInnis & Holloway offers cross-training, growth, leadership, and exposure to different ethnicities and religions like no other funeral home experience. We offer our Funeral Directors dress shirts, dress shoes, work suits, dry-cleaning, shoe covers, shoe polishing, great benefits, a bonus program, an RSP plan, a matching savings plan, sabbatical program, company events, and a work-life balance with our in-house 24-hour Central Reception & Transfer staff.

We are looking to hire people who excel in customer service. So if you are world-class at:

  • Attending to the smallest of details
  • Possessing the ability to make all those around you feel comfortable
  • Always striving to go above and beyond
     

send a short introduction and your resume today. We are always looking for incredibly talented people who can strengthen our team and are extraordinary at what they do.

We warmly invite and encourage applications from dedicated professionals with a commitment to excellence. Join our team and make a meaningful impact on our organization, employees, and the families we are privileged to serve. We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or any other status protected by applicable law. While we appreciate all applications, only those who most closely match the position requirements will be contacted for an interview. This competition will remain open until suitable candidates are found. 

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