Customer Experience Associate

4 weeks ago

Lacombe, Canada Scotiabank Full time

 

 

 

Requisition ID: 197921

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Alberta : Lacombe 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

  • Customer Experience Associate

    6 days ago

    Lacombe, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - Lacombe Branch Hours/Week) Requisition ID: 197921 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face,...

  • Customer Experience Associate

    5 days ago

    Lacombe, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - Lacombe Branch (Future Opportunities) Requisition ID: 197277 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are...

  • Customer Experience Associate

    7 days ago

    Lacombe, Canada Scotiabank Full time

    Requisition ID: 197921 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    4 weeks ago

    Lacombe, Canada Scotiabank Full time

       Requisition ID: 197277Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    3 weeks ago

    Lacombe, Canada Scotiabank Full time

       Requisition ID: 197277Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Sales Associate

    4 hours ago

    Lacombe, Canada Empire Auto Sales Full time

    We are seeking a motivated and customer-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting, and selling our products, and ensuring a positive shopping experience for our customers. Duties Include - Support members of a team by completing administrative and customer...

  • Retail Sales Associate

    2 months ago

    Lacombe, Canada Ranch By Design Ltd. Full time

    Job Overview: We are seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers. **Duties**: - Greet and assist customers in a friendly and...

  • Sales Associate

    1 week ago

    Lacombe, Canada Agrai-Dairy Mart Ltd. Full time

    **Job description** Capital Sales Associate - Lacombe Branch Agrai-Dairy Mart, Ltd. is a fast-growing milking and dairy barn equipment dealer with three locations covering all of Alberta. We specialize in full sales, installation, and servicing of the following product lines: DeLaval, InBarn, Nuhn, Trioliet, JOZ, and Sun-North Systems. We are currently...

  • Customer Service Representative

    4 weeks ago

    Lacombe, Canada Scotiabank Full time

    Requisition ID: 180512 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Part-Time - 18.75 Hours/Week** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Representative

    3 hours ago

    Lacombe, Canada Scotiabank Full time

    Requisition ID: 180512 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Part-Time - 18.75 Hours/Week** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Warehouse Associate

    5 days ago

    Lacombe, Canada Western Ag Systems Ltd. Full time

    Penner Farm Services the leading providers of livestock equipment, supplies, and services in Western Canada is currently looking for a **Warehouse Associate **for our **Lacombe, AB **location. Key Responsibilities include picking customer orders, preparing and shipping intercompany transfers, receiving product, and unloading trucks and trailers, and loading...

  • Associate Advisor

    7 days ago

    Lacombe, Canada Lenz Financial Services Full time

    Lenz Financial Services is an elite wealth and insurance firm located in Lacombe, Alberta that believes in putting our clients first and helping them reach their full potential when it comes to their financial goals by delivering honest, expert advice. Our team is growing and we are looking for a highly motivated individual with strong customer service...

  • Retail Sales Associate, English Estates

    4 weeks ago

    Lacombe, Canada The Source Full time

    **Req Id**:417827 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Retail Sales Associate, English Estates

    5 days ago

    Lacombe, Canada The Source Full time

    **Req Id**:418942 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Retail Sales Associate, English Estates

    2 months ago

    Lacombe, Canada Bell Full time

    Req Id: 417827 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Retail Sales Associate, English Estates

    4 weeks ago

    Lacombe, Canada Bell Full time

    Req Id: 417827 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Retail Sales Associate, English Estates

    3 weeks ago

    Lacombe, Canada Bell Full time

    Req Id: 417827 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Retail Sales Associate, English Estates

    6 days ago

    Lacombe, Canada The Source Full time

    Req Id: 418942At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them.Every day our Associates across the country help...

  • Liquor Store Sales Associate

    5 days ago

    Lacombe, Canada SNDL Full time

    Sales Associate, Ace Liquor Lacombe About SNDL About ACE Liquor ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines! Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always...

  • Parts Counter Sales Associate

    2 weeks ago

    Lacombe, Canada Penner Farm Services Ltd. Full time

    Penner Farm Services Ltd, the leading providers of livestock equipment, supplies, and services in Western Canada is currently looking for a **Parts Counter Sales Associate **for its **Lacombe, AB **location. **Key Responsibilities**: - Handling in-person and over the phone sales enquiries with a high level of customer service and focus to convert enquiries...