Selling Excellence Manager- Vaccines

*Posting expires on May 7, 2024 at 23:59 Eastern Time

**Only candidates currently living in Canada, with the legal right to work here, will be considered.

***This position can be located in our Mississauga (GTA) or downtown Montréal, Quebec office

Do you have a strong knowledge of the Canadian pharma landscape? Do you get excited by the thought of collaborating with cross-functional teams and leading the implementation of Selling Excellence Initiatives? This could be the right career move for you

PRIMARY RESPONSIBILITIES:

Partner with the business (both Primary and Specialty Care Field Forces) to define training priorities for the sales organization and lead the implementation of Selling Excellence initiatives. The goal is to increase the capabilities of our sales representatives in order to drive performance in field.

Key deliverables and ongoing responsibilities:

Collaborate with cross-functional partners to design and implement selling capabilities and pull-through on Brand Priorities.

Facilitate workshops and sessions for current and new-to-GSK reps.

Support the Marketing team, in development of tools for sales teams.

Identify areas of opportunity and create learning needs assessments.

Collaborate with cross-functional partners to develop, lead, and embed the required learning strategy that clearly defines field capabilities and priorities aligned to the business objectives.

Can lead and drive learning plans through an annual business planning process in partnership with cross-functional partners

Understands the concepts of adult learning & engagement and can apply these principles to development plans (both personal skills/capabilities and Strategic Account Management)

Demonstrates strong understanding of customer reality/needs, environment, and ecosystem (physicians, pharmacists etc.) and capable of modelling/instructing, driving required field capabilities including effective Strategic Account Management mindset

Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews etc.

Work with business Subject Matter Experts (SME’s) to identify target audience, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success

Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, provide innovative instructional design within each learning project.

Broker resources and/or capabilities across the Selling Excellence function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate.

Ensure Selling Excellence solutions are developed and deployed aligning to global frameworks, standards, systems, and processes when appropriate.

Support the delivery / facilitation of Selling Excellence interventions where appropriate.

Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility.

Support the development, deployment and maintenance of required local capability curricula i.e. technical and compliance curricula.

Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new overall GSK Capability Framework.

Consult and advise cross functional partners on Selling Excellence offerings, capability standards & their effective application.

BASIC QUALIFICATIONS:

Bachelor’s degree

3+ years of sales experience in pharma

2+ years of sales training experience in pharma

Base understanding and experience of the end-to-end learning process i.e. learning needs assessment, program design & delivery and learning evaluation & assessment.

Strong knowledge of the Canadian pharma landscape and effective Primary Care and Specialty (Key Account) sales techniques with Canadian customers.

Proven ability to listen and interpret customer needs across multiple teams/functions and then translate into an effective offering.

Track record of strong project management skills across small to medium scale projects.

Experience in leading development initiatives i.e. training, coaching, learning initiatives

Strong interpersonal and communication skills to effectively work in a team

Strong presentation and facilitation skills, both virtual and face to face

The ability to work successfully in a fast-paced environment with the need to manage constant change. Thinks ahead to be ready for change, re-plans quickly, effectively manages high levels of ambiguity.

Ability to build relationships quickly and credibly and then leverage those relationships to drive Selling Excellence priorities.

Experience of working within a complex, cross-functional / matrix environment.

If candidate is located in Montreal, they must have:

Flexibility to travel to Mississauga head office (approximately once every 2-3 weeks)

Flexibility to travel to Regional / National Sales Meetings, as required (quarterly)

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.