Senior Analyst, Quality Assurance

4 weeks ago

Toronto, Canada CMHC Full time

Job Requisition ID: 10194

Position Status:  Permanent Full Time 

Position Type:  Hybrid

Office Location:  Toronto (ON); Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Vancouver (BC)

Travel Requirement:  Limited 

Language Designation:  English Essential 

Language Skill Levels (Read/Write/Speak):  ZZZ 

Salary:  Our salaries generally range from $ 70354.2 to $ 87942.74 and are based on qualifications and experience. 

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:

5 weeks of vacation. Annual individual performance bonus. Defined benefit pension plan. Comprehensive group insurance plan to support your well-being from day one. Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive. An inclusive workplace culture and environment with Employee Resource Groups and more. A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

Join the Commercial Solutions sector in the Senior Analyst, Quality Assurance role. In this position, you will support the business by ensuring adherence to established policies, procedures, frameworks and authorities to provide management with confidence in business operations. You will support and monitor the full life cycle of quality assurance, compliance, oversight and/or audit support. You will apply risk and control concepts to scenarios encountered, track and communicate identified issues or risks to senior management and ensure any potential concerns are addressed in a timely and effective manner.

What you’ll do:

Participate in planning, conducting and reporting on Internal Quality Assurance reviews, ensuring compliance with key policy and procedures within the Homeowner business lines. Monitor and review key processes, practices and procedures, and ensure activities are in accordance with standards, regulations, guidelines and/or other requirements. Identify opportunities to enhance practices. Collect information, undertake analysis and reports on identified risks and/or non-compliance. Make recommendations and/or prepare action plans to manage risks and ensure compliance. Contribute to / prepare reports for management on summary findings and recommendations. Support senior colleagues in the collection, analysis and synthesis of information from diverse sources and the communication of results. Provide advice to internal and/or external clients and stakeholders regarding risk and control matters, including the application of standards, regulations and/or policies, as well as remediation to address risk and control issues. Ensure effective relationships with internal and/or external clients and stakeholders. Respond to internal and/or external client and stakeholder inquiries.

What you should have: 

An undergraduate degree in a related field such as business, finance or economics. A minimum of three (3) years of relevant experience in underwriting mortgage insurance products. Demonstrated knowledge of risk management, quality assurance and oversight. Sound judgment and analytical thinking and problem-solving skills. Excellent interpersonal skills (tact, judgment, diplomacy, professionalism and political sensitivity). Strong oral and written communication and presentation skills. Attention to detail. Ability to establish and maintain effective working relationships. Ability to multi-task and work under time constraints.

 
It would be great if you also had:

Experienced in data gathering and reporting tools. 

 

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around

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