Business Analysts, Senior Level

1 month ago


Toronto, Canada Global Pharma Tek Full time
Title: Business Analyst – Senior
Location: Toronto, ON (Hybrid)
Duration: Business Days + Possible extension
Job description: Significant experience designing online user experiences for complex digital solutions. Ability to deliver a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred. Proficient with industry-standard design tools ( Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision). Basic Knowledge of Microsoft Azure cloud platform Knowledge of online collaboration tools such as MIRO, Atlassian Confluence, Trello, Microsoft Office , Google Drive, Zoom, Slack, and Microsoft Teams Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker Experience in applying content layout and typography design principles and techniques for a mobile-first or responsive web design. Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements. Knowledge and experience in current web usability and accessibility standards ( WCAG Level A & AA) and best practices. Knowledge and experience in usability and user-experience principles, methodologies, and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design, and user-interface design. Can work effectively independently and in a team environment. Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s), and other stakeholders. Excellent facilitation, presentation, time management, and problem-solving skills. Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s). Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities. Knowledgeable in design thinking, user-centric mindset, and attention to detail. Creative, analytical approach and strong understanding of interaction design principles. Able to resolve issues in a timely manner, and provide options and recommendations. Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences. Understand business metrics and able to translate business goals and objectives into digital experiences. Able to prioritize change requests from clients and guide the team in determining how best to address them. Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

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