Ward Clerk

4 weeks ago


Victoria, Canada The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to work on Ward 5 RVI as a full time ward clerk.

You will be front of house communicating with members of the public, patients and other healthcare providers.

You will work effectively alone or part of the multi-disciplinary team.

You will present yourself as courteous, respectful and helpful.

Interview Date: 19 December 2024 37 Hours 30 Minutes/ Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

You will provide administrative support to the ward Sister/Charge Nurse and multidisciplinary team members.

You will be competent with Microsoft Office and knowledge of the ERecord system would be desirable.

About us

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job description

Job responsibilities

You will book patient transport using the on-line system.

You will make appointments for patients on discharge.

You will manage the ward waiting list for elective dermatology patients.

You will ensure QR coding of patients documents is completed timely.

You will order appropriate stock items through the Oracle ordering system.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.

Desirable

Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent

Knowledge & Experience

Desirable

Previous experience working within the NHS Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Skills & Abilities

Essential

Basic IT skills Ability to communicate with members of the public and healthcare providers Able to work effectively alone or part of the multidisciplinary team Effective organisation and time management skills