Engineer III, Systems Infrastructure

3 weeks ago

Mississauga, Canada Thermo Fisher Scientific Full time

Summary
As a Pharma Services Group (PSG) IT Engineer you will lead technical aspects of Information Technology Support function for our site in Mississauga/Toronto, Ontario


Essential Functions
• Be the technical SME for Mississauga IT Site Service Function for Pharma Services. The primary services delivered include business application and infrastructure support, business colleague support (desktop, access & administration), Quality, SOX, GxP regulatory support and customer-specific data delivery
• Assist with Mounting & Un-mounting, deployment of network infrastructure in data center (Switch, Routers, Servers, etc.)
• Manage, develop, and deploy GMP systems in both AWS and on-premise infrastructure
• Responsible for the design and build for business application infrastructure on premise and in the cloud
• Responsible for partnering with global IT to deliver solutions for business partners that align with global security and quality standards
• Responsible for partnering with global shared services IT deskside support team to provide in-house IT support for end users, provide resolutions for user for corporate applications and hardware
• Ability to work in a team structure, make decisions, address problems, communicate inside & outside the organization, and analyze, plan, coordinate and prioritize work.
• Researches new infrastructure technologies and makes recommendations to management.
• Partner with global IT shared services to perform environment builds using industry standard tools
• Collaborate with Engineering and Global IT to support IIoT and Industrial cybersecurity


Required Qualifications
Education
• Combined minimum of 5 years higher education and/or work experience in systems infrastructure, management and/or architecture, IT support


Experience
• 4+ years experience in working with customers in identifying their business and technical requirements, and crafting and/or implementing efficient technical solutions
• Comprehensive understanding of IT processes and standard methodologies related to infrastructure and cloud technologies


Tool & Technology Skills
• GMP experience and/or experience deploying, maintaining, and developing validated systems in regulated healthcare environments preferred
• Windows and/or Linux systems administration and/or network device management
• Experience with Virtualization technologies such as VMWare vSphere
• Experience with industrial and/or lab control systems (SCADA, Historian, Chromatography, IIoT, etc)
• Configuration Management in IT and/or industrial automation systems (CMDB, Asset Center, ClaOTy etc,)
• Ability to diagnose, and resolve issues on PC’s and 3rd party applications supported by Corporate Infrastructure and Security and engage functional teams as needed
• Ability to provide smart-hands support and remotely assist support for computer rooms, IDFs, MDFs and physical equipment such as servers, switches, routers, printers


Knowledge, Skills, Abilities
• Multifaceted, hard-working, and motivated, with excellent verbal and written communication skills.
• Capable of working on multiple projects of a sophisticated nature.
• Excellent problem-solving skills to assist in issue resolution.
• Ability to translate business requirements into technical designs to meet business needs.
• Must be a self-starter with high-level analytical skills combined with detailed documentation abilities.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.


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