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Dispatcher
2 weeks ago
- Pay Rate: $20-$26/hour.
- Location: Richmond, BC
- Job type: Permanent | Full-time
- Employer-paid medical, dental, and vision benefits
- Immediately Vested RRSP (Canada) with company match
- Paid Vacation, Float, and Care Time
- Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
- Long Term Disability
- Robust Employee Assistance Program through Telus Health
- Employer paid Leap into Service Day to volunteer in your community
- Tuition Reimbursement for eligible programs
- Stock Options at a discounted rate after 6 months of continuous employment
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and rapid advancement
- Coordinate vehicle movements to and from Vehicle Logistics Centers (VLC), dispatching loads accurately and ensuring timely arrivals.
- Enter data manually or electronically into transportation and inventory management systems with precision and efficiency.
- Quote transportation services, process transactions, and post charges according to contracts and company policies.
- Investigate and resolve discrepancies promptly, communicating findings to relevant stakeholders.
- Collaborate with lead drivers to optimize vehicle pickup schedules and efficiency.
- Assist in scheduling transport drivers to meet service demand effectively.
- Serve as a primary point of contact for transportation services, ensuring excellent customer service and escalating issues as needed.
- Promote transportation services in collaboration with Sales & Dealer Relations teams.
- Support onboarding, training, and ongoing development of transportation employees.
- Ensure compliance with safety standards by scheduling vehicle maintenance and conducting inspections.
- Legal eligibility to work and reside in Canada.
- High School diploma or equivalent.
- 1-3 years of experience in a logistics or dispatching role.
- Tech-savvy, proficient in Google Suite.
- Strong customer service and communication skills.
- Excellent organizational and time management abilities.
- Post-secondary education in a related field.
- Experience with AMS, VTrace, and other OPENLANE systems.
- Bilingual proficiency in English and French.
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CAB6526
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