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Med Information Nurse I- hybrid in Quebec area
4 months ago
Respond accurately and professionally to technical and medical information inquiries via phone, email, internet, or mail.
Analyze caller's questions to provide accurate and concise responses using approved resources.
Record inquiries and interactions in the appropriate databases following organizational, client, and regulatory guidelines.
Identify, record, and triage adverse events and product complaints according to guidelines.
Maintain thorough knowledge of project and corporate policies, client products, SOPs, protocols, GCPs, and regulatory requirements.
Collaborate with internal and external client contacts to resolve complex inquiries.
Research medical literature and draft responses as needed.
Requirements:
Degree in Nursing or equivalent experience.
Active nursing license to practice in Quebec is required
Proven experience in a healthcare role.
Must be fluent in French and English
Excellent communication and interpersonal skills.
Meticulous eye for detail and adept at handling multiple tasks simultaneously.
Ability to work independently and as part of a team.
Benefits:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
