IT Engineering Applications Specialist

4 months ago

Montreal, Canada WSP Full time

Description

Overview

WSP is seeking a dynamic IT Support Analyst specializing in Engineering Software. The ideal candidate is action-oriented, outcome-focused, and passionate about computer-aided design technologies. We are looking for a collaborative team player who aligns with our firm’s vision for implementing and optimizing engineering software and supporting technologies and systems.

Why WSP? 

We value and are committed to upholding a culture of Inclusion and Belonging

Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. 

Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. 

Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. 

A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP

A day in the life:

Analyse and evaluate requests for engineering applications and systems based on user needs and requirements 

Responsible for advanced support of BIM/CAD and engineering application software within WSP Americas 

Collaborate with Business stakeholders, Engineering Software Support Team, and Information Management Team and contribute CAD/BIM expertise to help automate critical engineering processes to help achieve efficiencies 

Manage introduction and use of new and updated engineering software products within the WSP Americas business as well on large individual projects 

Recommend use of appropriate engineering software tools and engineering document collaboration systems (e. g, BIM360/ACC, ProjectWise, ArcGIS, SharePoint Online) 

Participate and contribute in formalizing requirements, testing and acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP’s 3rd party managed Service Desk and on-site services teams 

Help develop training and change management plans around the use and adoption of Engineering application tools and software across the business 

Maintain technical support documentation, knowledgebase articles for Engineering application and share related knowledge in effective manner to team members and business users 

Perform system testing, manage the UAT, the acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP’s 3rd party managed Service Desk and On-Site Services Teams 

Continually improve the processes around engineering application delivery working with WSP Partners 

Assist in the management of licensing of engineering applications and associated reporting 

Maintain comprehensive knowledge of industry trends and standards in engineering and design systems 

Identify training requirements for users of various engineering software applications; recommend and coordinate training 

Communicate with and support end users.

Qualifications

What you’ll bring to WSP: 

As an ideal candidate you will have: 

Degree in IT or Computer Science 

or 5-7 years supporting engineering applications

Experience with engineering software (including AutoCAD, Revit, ProjectWise, BIM360/ACC) is an asset 

Must be able to work in a fast-paced environment 

Excellent command of the English language (spoken and written)

Proficiency in French and Spanish is highly desirable.

High-level working knowledge of either ACC/BIM360, ProjectWise, SharePoint

Preferable previous experience working on major infrastructure projects

Experience in Digital Engineering processes and management practices

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