Senior Developer Advocate Manager, Grafana Developer Advocacy

1 month ago

Toronto, Canada Grafana Labs Full time

This is a full-time remote position, and we're seeking candidates in the Canadian Eastern timezone.

Our Community

We were born from Open Source and it’s in our founding and company DNA. Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.

What we are looking for:

Our ideal candidate would be an experienced technical communicator who has led teams in open-source communities and has experience in developer relations & advocacy. We're looking for someone who is excited about teaching and engaging with the world in person, on online forums, and in social media. If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply.

You will be a people manager, responsible for coordinating the advocacy plan of a Grafana Product and working with the team to focus on what’s most important, scaling the advocacy content model we have in place. We are not looking for a pure manager, but someone who can both do and coach; as a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with Grafana.

A big plus for us is if you already participate meaningfully in open-source communities such as Kubernetes, OpenTelemetry, Prometheus, or the wider CNCF.

We work in the R&D part of the organization, alongside product managers and engineers. The role aims to help users build cool stuff. Reporting to the Director of Developer Advocacy, you'll work with an all-remote team of advocates and open-source community supporters.


The types of things you will be doing include:

Own, build, and scale the content plan for a Grafana product area, which your team will contribute toCreate your own technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materialsAct as an ally and colleague of external practitioners who are getting startedProvide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Success in this role is measured by making our users successful, measured in adoption. Simply put, how many people can solve meaningful problems for themselves with our technology? 

Must-Haves:

Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operationsTeam leadership ability. We’ll ask you about your approach to leadership both external (community-facing), internal (other groups within the company) and team (direct reports)Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles. A collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community.Presentation skills, for example, any form of past speaking experienceTechnical writing skills, as shown through any form of past written workA background in a technical field such as a BS in Computer Science, or equivalent experienceWillingness to travel 30% of the time

"Nice to have" skills that are not required but that we can help you build

Experience with our LGTM stackExperience with observability, telemetry, application performance monitoring (APM) or similarExperience running or organizing communitiesHistory of participation in open source developer communities, in any form

In Canada, the base compensation range for this role is CAD 188,000 - CAD 225,000 Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed .

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

  • Senior Frontend Engineer

    3 weeks ago

    Toronto, Canada Grafana Labs Full time

    This is a remote role for candidates based in Canada Eastern time zones only.What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the...

  • Senior Frontend Engineer

    1 week ago

    Toronto, Canada Grafana Labs Full time

    This is a remote role for candidates based in Canada Eastern time zones only.What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the...

  • Software Engineer

    1 week ago

    Toronto, Canada Grafana Labs Full time

    This is a remote position. We are looking for candidates in Canada EST only.We're looking for amazing individuals to help us grow and shape the future of the. The Plugins Catalog Team is dedicated to making Grafana plugins easy to discover and install for our customers wherever they are. Our main focus is curating a high-quality catalog of easily accessible...

  • Software Engineer

    1 month ago

    Toronto, Canada Grafana Labs Full time

    This is a remote position. We are looking for candidates in Canada EST only.We're looking for amazing individuals to help us grow and shape the future of the. The Plugins Catalog Team is dedicated to making Grafana plugins easy to discover and install for our customers wherever they are. Our main focus is curating a high-quality catalog of easily accessible...

  • Senior Solutions Architect

    2 months ago

    Toronto, Canada Grafana Labs Full time

    We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana. What’s that actually mean? It means our customers: Have a professional services...

  • Senior Solutions Architect

    1 week ago

    Toronto, Canada Grafana Labs Full time

    We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana. What’s that actually mean? It means our customers: Have a professional services...

  • Senior Manager, Educator Advocacy

    7 days ago

    Old Toronto, Canada Prodigy Education Full time

    Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.With Prodigy, kids practice...

  • Senior Manager, Educator Advocacy

    3 days ago

    Old Toronto, Canada Prodigy Game Full time

    Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more. With Prodigy, kids practice...

  • Senior Manager, Educator Advocacy

    7 days ago

    Old Toronto, Canada Prodigy Education Full time

    Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.With Prodigy, kids practice...

  • Senior Manager, Educator Advocacy

    3 days ago

    Old Toronto, Canada Prodigy Game Full time

    Prodigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more. With Prodigy, kids practice...

  • Senior Security Engineer, Security Assurance

    4 weeks ago

    Toronto, Canada Grafana Labs Full time

    This is a remote position and we are looking for candidates in Canada Eastern timezones.About the teamThe Security team advances Grafana’s overall security posture through critical initiatives and coordination of large security projects. We build technologies, tools, and processes to enable engineering squads to better develop secure software, protect...

  • Senior Security Engineer, Security Assurance

    1 week ago

    Toronto, Canada Grafana Labs Full time

    This is a remote position and we are looking for candidates in Canada Eastern timezones.About the teamThe Security team advances Grafana’s overall security posture through critical initiatives and coordination of large security projects. We build technologies, tools, and processes to enable engineering squads to better develop secure software, protect...

  • Advocacy Coordinator

    1 week ago

    Toronto, Canada MCIS Language Solutions Full time

    MCIS Language Solutions is a non-profit that has evolved into a model social enterprise and has been relentlessly pursuing its goal to remove language barriers for over 30 years. With over 60 full time staff and engaging a roster of over 6,000 interpreters, translators, voice artists, transcriptionists, training facilitators, and other language...

  • Cloud Account Manager

    3 weeks ago

    Toronto, Canada Grafana Labs Full time

    Do you enjoy building relationships, solving challenges, and learning new technology? If you do, come join our Self-Serve team at Grafana Labs!The Cloud Account team works closely with our month to month customers to understand their goals with Grafana, support their use case, and identify revenue expansion opportunities for the business. For our users, the...

  • Senior Administrator, Government Relations

    1 week ago

    Toronto, Canada Ontario Medical Association Full time

    Are you looking to join one of ? The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve. ...

  • Student Advocate

    1 week ago

    Toronto, Canada Ignite Student Union Full time

    **POSITION OVERVIEW** **_The Student Advocate_** is a key contact and advocate for students at Humber College. The Student Advocate contributes strategically to IGNITE offerings and ensures the mission of IGNITE is being successfully implemented throughout their campus. They work collaboratively to advocate for the student body to various internal and...

  • Cloud Account Manager, Spanish Speaking

    1 week ago

    Toronto, Canada Grafana Labs Full time

    Do you enjoy building relationships, solving challenges, and learning new technology? If you do, come join our Self-Serve team at Grafana Labs!The Cloud Account team works closely with our month to month customers to understand their goals with Grafana, support their use case, and identify revenue expansion opportunities for the business. For our users, the...

  • Senior Administrator, Government Relations

    3 days ago

    Old Toronto, Canada Ontario Medical Association Full time

    Are you looking to join one of Greater Toronto’s Top 2024 Employers?The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas,...

  • Senior Administrator, Government Relations

    3 days ago

    Old Toronto, Canada Ontario Medical Association Full time

    Are you looking to join one of Greater Toronto’s Top 2024 Employers?The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas,...

  • Accounts Payable

    2 months ago

    Toronto, Canada Developer Full time

    Accounts Payable Clerk **Duties**: - Review and process accounts payable and/or commission invoices with proper documentation and ensure accurate and timely payment - Prepare Purchase Orders - Maintain organized and up-to-date files for all accounts payable documents - Respond to vendor inquiries in a timely and professional manner - Collaborate with...