Lead, Business Application and Information Support

4 weeks ago

Ottawa, Canada Parliament of Canada Full time
Job Description

The House of Commons Procedural Services is currently looking to staff the Lead, Business Application and Information Support. This recruitment and selection process is restricted to employees of the House of Commons Administration.

The Lead, Business Application and Information Support is accountable for the daily operational management of technical activities involving the delivery of user support services and the coordination and support of the information technology activities of Procedural Services, including the development and implementation of strategies to effectively manage its information assets. The incumbent also provides leadership, advice and direction in the strategic planning and implementation of information technology activities and information management for Procedural Services in alignment with corporate policies, strategic plan, and initiatives.

Top Reasons to Join the Parliamentary Information Team

Join our team, and you'll find a supportive environment that truly values your expertise and contributions. Your ability to delegate tasks efficiently will not only alleviate your workload but also empower your team members to grow and excel. You'll have the freedom to focus on strategic initiatives while fostering a culture of trust and accountability. Your specialized knowledge will be instrumental in optimizing our technical activities, driving efficiency, and boosting productivity across the board. Embark on a journey of innovation, growth, and fulfillment with us.

Training and development opportunities. Work-life balance /35-hour workweek 4 weeks’ vacation (minimum)

Qualifications

Education :

Graduation from a university, college, or technical institute in information technology or information management, OR an acceptable combination of education, experience and training.

Experiences :

Strong communication and interpersonal skills, adept at building partnerships fostering collaboration and trust; Experience in conducting thorough requirement analysis tailored to meet the specific business needs of clients and identifying possible solutions; Experience developing and overseeing plans, priorities and processes for technical support team; Experience providing advice, guidance and recommendations to senior managers, users and clients on applications services; Experience supervising or leading a team; Experience leading projects teams and/or working groups to ensure all products are tested before delivery.

Assets :

Knowledge of PRISM/CMM/Service Now and other Procedural Services business applications; Technical experience in the development of applications.

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