Arcade Attendant

Arcade Attendant

Sun Retreats Sherkston Shores (SKS)

Sherkston, ON, CA

Seasonal Full Time $ per hour

How would you like to work in a fun, fast-paced, and customer-focused role? We are looking for an enthusiastic Arcade Attendant to help ensure our guests have the best experience possible at one of our RV resorts.

OVERVIEW

As an Arcade Attendant, you'll be responsible for assisting guests and customers of the arcade facility and performing minor repairs on the game machines.

JOB DUTIES

Smile and greet guests upon entering the arcade. Assist guests and customers of the arcade; explain operation of game machines and exchange coins for paper currency. Respond to customer inquiries and complaints in a timely and professional manner; provide answers to questions, make recommendations and escalate issues as necessary. Troubleshoot issues and perform minor repairs on game machines; remove obstructions, reposition mechanism, insert coins, and observe machine operation. Report machines needing additional maintenance to manager. Observe conduct of guests and customers in the facility to ensure orderliness, removing disruptive customers when needed. Assist guests in redeeming winning tickets for prizes. Complete daily inventory of prizes and tickets. Troubleshoot coin machine issues as necessary; remove coin accepter mechanism, insert coins, and observe machine operation. Place out-of-order signs on defective machines and return money lost in defective machines to customer. Clean and maintain the redemption counter and machines; ensure prize inventory is kept neat, attractively displayed and sufficiently stocked. Communicate inventory shortages to manager. Other duties as assigned.

REQUIREMENTS

High School Education (some HS education required) Previous customer service experience, preferred Excellent customer service and communication skills Strong organization and multitasking skills Professional appearance Ability to work in a fast-paced environment with minimal supervision Ability to lift at least 50 pounds Basic computer proficiency including the ability to use the email and internet

INTERNAL TRANSFER INFORMATION

The  internal transfer process  provides Sun team members with the opportunity to transfer within the Company either laterally or promotionally when possible. As job opportunities occur, they may be posted on this site. If you are interested in applying for a posted position you must meet the following criteria: 

You must have six months of service in your current position to be considered for transfer opportunities, unless approved by senior management.  You must have earned an overall performance rating of “meets expectations” or better during the immediately preceding performance evaluation period.  You cannot have any documented performance issues ( performance counseling notices) within the last six months when considering a transfer opportunity or within the last 12 months when considering a promotional opportunity.  You must obtain the approval of your current manager.  Job Reference: 130449

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to . "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

Job Segment: Facilities, Activities, Operations, Hospitality

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