Senior Solution Architect, Workplace

5 months ago

Toronto, Canada Softchoice Full time

Why you’ll love Softchoice: 

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 

The impact you will have: 

The Workplace Journey Architect (Softchoice’s answer to Solution Architecture) is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365. Working alongside a team of sales professionals at Softchoice, you play a vital role in architecting solutions to enable a modern workplace for our customers. As an ambassador of the Softchoice brand, you will represent our value as one of North America's top solutions providers by unlocking our customers' potential to be future-ready right now through the use of technology. We know you know how to make a difference We want to provide you the canvas to display your ideas and proven successes and help make a difference for our customers. 

What you'll do: 

Challenge customers by using your skills, insight, and experience to help our customers see what it takes to do the right things versus simply doing things right. Confidently challenge their beliefs with well-researched, tailored insights to spotlight your innovative ways of generating solutions that maximize outcomes.

Showcase your growth mindset by seeking to understand our customers' business challenges first and then designing a solution that best achieves the end goal in the shortest possible route.

Strategic roadmaps or initiatives that really move the needle with our customers. 

Bridging the gap between business outcomes and IT initiatives. 

Architecture and design of holistic workplace solutions. 

Develop workplace solutions vision that our customers want to embrace and execute upon. 

Specify the deliverables of consulting and implementation projects by writing the statements of work (SOW) for Softchoice services. 

Collaborate with the service delivery teams to ensure the services are delivered as specified in your statements of work and as required to meet customer business outcome objectives. 

Take leadership on enabling our sales, pre-sales and post-sales teams on the value of Softchoice solutions for Hybrid IT. 

What you'll bring to the table: 

Minimum 5 years’ experience in selling, architecting, and/or implementing workplace solutions with a focus on Microsoft M365 solutions. 

Background in Public Sector with a strong background in Canadian or US public sector verticals

The ideal will have existing federal security clearance or the ability to obtain it, ensuring seamless integration into high-security projects

Very strong and in-depth understanding of the major components of Microsoft M365. Current Microsoft Certifications will be an asset. 

Required technologies:

Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, SharePoint, OneDrive, Teams)

Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)

Microsoft 365 Device and Apps Management (Windows 10-11)

M365 CoPilot

Secondary technologies:

Microsoft Power Platform (Power Automate, PowerApps, Power BI)

Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)

Understanding of project management principles, such as WBS, Agile Framework, effort estimating, approach definition, budgeting and the ability to apply these to Statements of Work. 

Understanding of (architectural) frameworks such as TOGAF, ITIL, COBIT 

Demonstrated ability to write technical documents with attention to fine detail. 

Excellent verbal and written communication skills 

Exceptional cross-functional team collaboration skills 

Self-starter and collaborative in business planning, leading discussions on forecasts and account plans to promote intentional selling in targeted accounts

Ability to travel up to 30%

Some reasons why our employees love working here 

• Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years. 
• Softchoice has been certified as a Great Place to Work in the United States for several years. 
• Meaningful work that drives professional development. 
• Ability to enter and grow within the technology industry.
• Being part of a winning, high performance team.
• Every employee has 2 paid volunteer days per year to give back to a cause of their choice. 
• We have raised over $3 Million through our staff-run charity Softchoice Cares.
• You have the opportunity to take an ownership position here at Softchoice.

Inclusion & Equal opportunity employment:  

Softchoice is an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. 

Require an accommodation? We are ready to help: 

Softchoice is proud to provide interview & employment accommodation during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out directly to . We are committed to work with you to best meet your needs. 

Our commitment to your experience: 

Softchoice is committed to the safety of our candidates and our employees. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same For those joining Orange Nation, we will be onboarding all new employees remotely. Rest assured, though, that offering a human and inspiring onboarding experience is our top priority. 

Prior to commencing employment:  

Completion of a satisfactory criminal record check, education verification and reference checks are required for employment. 

EoE/M/F/Vet/Disability 

Mid-Senior Level 

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