Assistant Manager

4 months ago


Mississauga, Canada Dexterra Group Full time

Job Description

WHAT'S THE JOB?

Reporting directly to the location Manager, the Assistant Manager oversees the operation and supervisors of the area.

Assistant Managers perform some or all the following duties:

Perform component opening and closing. Monitor cash handling procedures. Handle HR issues such as vacation requests, any other administrative HR functions and ensure compliance to HR policies and procedures. Assists with payroll. Enforces adherence to Dana Hospitality policies and procedures as outlined in the employee handbook for their location. Recruit staff and oversee staff training. Set staff work schedules (front of house and back of house) and monitor staff performance. Ensures adherence to all Food Safety and Physical safety rules and policies. Resolve customer complaints in a timely manner. Keep Manager informed. Ensure health and safety regulations are followed at all times. Complies with marketing programs. Oversee cleaning schedule and procedures. Control inventory, monitor revenues. May be involved with menu planning for events and themed promotions. May perform other duties as required by management. Ensure operational efficiencies and productivity goals are outlined and realized. Service the client by ensuring the highest quality facilities and food services are provided to clients and student residents. Demonstrate a commitment to excellent customer satisfaction; in-keeping with established location goals.

Qualifications

WHO ARE WE LOOKING FOR?

Completion of a college or other program related to hospitality or food and beverage management is required. 2-4 years' experience in the food service sector including supervisory experience. Knowledge of Microsoft word, excel, powerpoint and ADP payroll systems Servesafe, First Aid and Smart Serve all an asset Working knowledge of English Excellent communication skills

WORKING CONDITIONS

Experience working with fresh ingredients and creating meals from scratch in a fast-paced environment. Certifications as required to comply with local Health codes. Knowledge of basic sanitation requirements and food handling safety standards Ability to lift (10kg.), pull & push carts Must be available evenings and weekends
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