Team Lead, Client Experience

4 weeks ago

Kelowna, Canada Sephora Full time
Date: Apr 15, 2024 Location:

Kelowna, BC, CA, V1Y 6H2

Client Experience. Ensure all on-stage cast properly execute Sephoras selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology. Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. Entrepreneurial Spirit. Demonstrate a strong understanding of the stores sales performance and business opportunities.


Wed love to hear from you if

You have one to three years experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.


While at Sephora, youll enjoy

The people. You will be surrounded by the best talent in the industry people you can be proud to work with. The perks. Think youve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$21.50- CAD$25.40. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.


Job Segment: Performance Management, Human Resources

  • Team Lead, Client Experience

    7 days ago

    Kelowna, Canada SEPHORA CANADA Full time

    Poste Team Lead, Client Experience Profil You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada SEPHORA CANADA Full time

    Poste Team Lead, Client Experience Profil You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada SEPHORA CANADA Full time

    Poste Team Lead, Client Experience Profil You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada SEPHORA CANADA Full time

    Poste Team Lead, Client Experience Profil You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada Sephora Full time

    **Job ID**: 230459 **Store Name/Number**: BC-Kelowna (0558) **Address**: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada Sephora Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    7 days ago

    Kelowna, Canada SEPHORA Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    7 days ago

    Kelowna, Canada LVMH Group Full time

    Job ID: 230459Store Name/Number: BC-Kelowna (0558)Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    4 weeks ago

    Kelowna, Canada Sephora Full time

    Job ID: 230459Store Name/Number: BC-Kelowna (0558)Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada SEPHORA Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, Canada LVMH Group Full time

    Job ID: 230459Store Name/Number: BC-Kelowna (0558)Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    4 weeks ago

    Kelowna, Canada SEPHORA Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    4 weeks ago

    Kelowna, Canada SEPHORA Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    4 weeks ago

    Kelowna, Canada LVMH Group Full time

    Job ID: 230459Store Name/Number: BC-Kelowna (0558)Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    4 weeks ago

    Kelowna, Canada LVMH Group Full time

    Job ID: 230459Store Name/Number: BC-Kelowna (0558)Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare,...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, BC, Canada SEPHORA CANADA Full time

    Poste Team Lead, Client Experience Profil You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, BC, Canada LVMH Group Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead, Client Experience

    1 month ago

    Kelowna, BC, Canada SEPHORA Full time

    Job ID: 230459 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty,...

  • Team Lead-Retail

    5 days ago

    Kelowna, Canada Roots Corp. Full time

    Orchard Park S.C. - Store 345, 2271 Harvey Ave, Kelowna, British Columbia, Canada Req #660 Sunday, May 5, 2024 WHY JOIN ROOTS? Roots is not only a brand, it's a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier...

  • Design Build Team Lead

    1 month ago

    Kelowna, Canada Primary Engineering & Construction Full time

    Primary Engineering and Construction Corporation (Primary) is a leading provider of professional engineering and construction services. Our diverse teams and inclusive culture are the core that powers Primary, enabling us to tailor solutions to clients' and Engineering communities’ specific needs through listening to and embracing unique perspectives....