Insurance Supervisor Business Solutions

4 weeks ago

Vaughan, Canada CAA Club Group Full time

Position Details

What You Will Do:

Plan and lead team in execution of system solutions, providing regular updates to stakeholders and Business Solutions Manager(s) regarding progress and emerging issues across various functions of the organization at a National level Solve highly complex or escalated issues (level 3) by applying a breadth of technical and business expertise to identify innovative solutions Lead change and test approach methodology Explore and research new tools & system changes to improve workflows Provide strategic leadership, coaching, and development of a group of diverse professionals to achieve organizational objectives Identify and evaluate risks, and recommend mitigation strategies ensuring both compliance and usability of insurance systems Maintain positive and trust-based relationships with internal and external stakeholders as well as third-party vendors

Who You Are:

Post-secondary education in Business Administration, Information Technology, or related field Minimum of 2 years of people leadership experience Strong analytical and problem-solving skills ​​​​​​​Strong interpersonal skills and ability to work in a team environment Excellent written communication, verbal communication, and presentation skills Experience in a P&C Insurance environment is an asset CBAP, CTAL-TM designations or equivalent Business Analysis/Testing certifications and experience are an asset Experience using MS Office (Excel, Word, PowerPoint), MS Visio and MS Project

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