Senior Procurement Agent

2 months ago

Montreal, Canada CN Full time
Job Summary

Reporting to the Procurement Manager, the Senior Procurement Agent is responsible for ensuring procured services meet business requirements, facilitating resolution of technical issues, and interfacing with Business Units with maximum productivity and effectiveness and acting as an escalation for issues encountered. The Senior Procurement Agent is a key team contact and has subject matter expertise. He or she is responsible for inputting into the day to day management of team work loads, prioritization, productivity, troubleshooting and issue resolution, expediting, as well as minor conflict resolution. In addition, the Senior Procurement Agent will collaborate with Procurement & Supply Management (P&SM) Leadership to look for efficiency gains and makes recommendations on process improvements. This role encompasses procurement activities for all of the business units across all spend channels including electronic (, SoW, Purchase Orders, Catalogue).

Main Responsibilities 

·Ensure services are obtained cost effectively to meet requirements and in accordance with corporate compliance requirements, established procedures and policies

·Monitoring workload queues and action requests in a timely manner

·Act as main support and provide onboarding training complex services suppliers to ensure supplier compliancy to invoicing best practices

·Source, negotiate, and purchase non-category, tactical services required by the business units for anything with an annual spend of $1M or less

·Assess order progress against plan, identify alternatives to improve order progress, and expedite orders as necessary

·Complete purchasing activities by drafting and revising Purchase Orders (PO) as per Business Unit’s requirements, seek appropriate authorization, inform the supplier.

·Maintain data integrity on all inputs by comparing items requested to master data, ensuring a suitable item is not already available through existing commercial arrangement ( eCommerce) and by clarifying unclear items

·Collaborate with Category Managers, Category Analysts and Technology team to support the development and execution of savings opportunities, efficiencies, process improvements and supplier performance management activities

·Develop and monitor KPI’s as business needs arise

Working Conditions

·Expected to work 8-hour days, Monday through Friday. Start time no later than 8:30 am and end time not earlier than 4:00 pm. 

·Dress code is business casual 

Requirements 

Experience

· Relevant work experience

·Minimum 2 years of relevant work experience 

oExperience in a customer support role 

oExperience in planning, sourcing, negotiating, contracting and supplier management 

oExperience in drafting and negotiating contracts 

oExperience in Procurement to Pay (P2P) processes 

Education/Certification/Designation

·Bachelor degree in Business Technology Management, Supply Chain/Operations, Commerce or Management Science 

General Skills and Attributes

·Use business acumen to drive results: stay abreast and know how CN operates 

·Time management and project management

·Communicate with impact both orally and in written 

·Collaborate as ONE team: share timely information with and across functions to get things done effectively

·Empower and develop others

·Strong sense of urgency

·Strong relationship management skills and the capability to explain technical concepts and invoicing requirements to internal functions and suppliers

·Strong organizational and presentation skills

·Ability to prioritize, multi-task while under pressure while adhering to business-critical deadlines

·Apply analytical thinking and solve problems 

Technical Skills/Knowledge

·Good operational procurement skills and procurement process and systems expertise 

·Advanced computer skills: Microsoft Office Suite and Excel. Beginner to intermediate in any coding language

·Understand and use RFQ and RFI processes methods of ordering and payment and market dynamics

·Understand Business Unit requirements in the requisition, and evaluate its completeness for PO/RO creation

·General understanding of commercial and contract terms and conditions

·Any experience with RPA or ERP implementations* 

·Knowledge with relevant SAP/Ariba/eProcurement/Fieldglass modules*

*Any knowledge for these above would be considered as an asset

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