Server Assistant

3 weeks ago

Toronto, Canada The Drake Full time

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all. 

We are looking Server Assistants to join our Front of House team They are positive, energetic food enthusiasts, who are motivated to creating a genuine + unique experience for our guests

Responsibilities:
  • Deliver food orders from the kitchen to guests’ rooms and tables rapidly and accurately
  • Expedites food orders rapidly and accurately
  • Act as the contact point between Front of the House and Back of the House teams
  • Assist servers with table setting by placing and removing appropriate tableware, eating utensils and napkins
  • Ensure food is served in accordance with safety standards
  • Describe components of the dish to guests
  • Check in with customers and take additional orders or refill water, as needed
  • Answer guests’ questions about ingredients and menu items

Requirements

  • 1-2 years of experience in a customer service role (Food + Beverage an asset)
  • Good opportunity for an enthusiastic applicant looking to enter the hospitality industry
  • Energetic and willingness to be active in the workplace, completing tasks that are both physical and repetitive
  • Ability to communicate, multi-task and work as part of a team or independently
  • Posses and/or is eager to develop Food and Beverage knowledge and hospitality experience
  • Must have flexible availability to work morning, evening, late-night and weekends

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, benefits package, training programs and other unique perks, as part of joining our team.

The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.

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