Contract Specialist

4 weeks ago

Calgary, Canada Q2 Full time

As passionate about our people as we are about our mission.

What We’re All About :

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance :
The Q2 Contract Specialist carries out the administrative and support functions of the contract operations team within the legal department. This position will provide support and training for the direct, channel and relationship management sales teams. If you're someone that has an eye for details, has strong skills in this area, and enjoys a team oriented and fast-paced environment, you'll likely feel right at home on this team

A Typical Day:

Required to interact with co-workers, regional sales managers, account managers and executives as well as with clients and prospective clients.

Enter, maintain and ensure the integrity of contract data within SalesForce and other tracking databases including but not limited to accuracy and timeliness of dates (contract effective, implementation project start and go-live) and opportunity pricing (maintain/update product instances for proposal, contract and cross sale opportunities).

Create, maintain and update as necessary all miscellaneous contract templates and checklists to account for new pricing, products and/or services offerings.

Draft sales orders, amendments, SOW’s, and review sales order forms for accuracy.

Ensure that contracts and proposals are thoroughly reviewed for pricing approvals and accounting issues prior to preparing a final copy for signature.

Conduct proposal preparation.

Reply timely to interdepartmental and intradepartmental requests.

Train new hires on Contract Operations process and assist with Sales on-boarding.

Create and document contract processes and procedures and communicate changes to the appropriate team members.

Work independently and with little supervision, managing and documenting work assignments in Salesforce and addressing any concerns/requests by the applicable deadlines.


Bring Your Passion, Do What You Love. Here's What We're Looking For :

Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.

Must demonstrate ability to easily adapt to change and quickly learn and retain new processes and other contract related information

Proficiency in MS Office Suite and Salesforce needed

#LI-BW1

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off 

Career Development & Mentoring Programs 

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

Community Volunteering & Company Philanthropy Programs 

Employee Peer Recognition Programs – “You Earned it”

Click to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our . Q2 supports dozens of wide-reaching organizations, such as the , and , promoting diversity and success in leadership and technology. Other deserving beneficiaries include helping LGBTQ communities, , and , a group helping veterans rebuild their lives with specially adapted homes.

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