System coordinator
5 months ago
As a member of the distribution center team, the system coordinator provides support and planning for systems related to customer and carrier requests, as well as other Groupe Robert departments.
Schedule: Monday to Friday, 3:00 p.m. to 11:00 p.m.
Your responsibilities will be as follows:- Coordinate communications between operations and stakeholders;
- Plan demand scheduling in relation to shipments and goods-in according to crane availability;
- Manage and document system errors with the maintenance team;
- Coordinate and assign tasks to the various parties involved;
- Plan order releases that correspond to the system;
- Guide and assist carriers in making appointments;
- Communicate with customers in the event of problems;
- Validate and question compliance of new customer requests according to contractual agreements;
- Update information in systems according to customer requests;
- Create the necessary documentation related to the receipt and dispatch of merchandise;
- Ensure and apply industry quality standards;
- Any other job-related duties.
- DEC in a relevant discipline;
- One to two years' similar experience required;
- Good computer skills (Excel, Word, Outlook, etc.);
- Experience with customer service;
- Bilingualism required (spoken and written);
- Able to carry out several mandates at the same time (Versatility);
- Organizational skills;
- Able to manage priorities in a high-pressure environment.
Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger
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