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2025 Insurance, Winter Operational Excellence Intern

2 months ago

Mississauga, Canada Royal Bank of Canada> Full time

Job Summary

The Operational Excellence Intern role will support the various Operational Excellence team with Client Acquisition & Service (CAS) at RBC Insurance. The Winter Intern role will be involved with supporting the development of our new CAS Training Hub, supporting team members with business readiness activities relating to planned implementations and assisting with Data gather/consolidating and analytics.

Job Description

What will you do?

  • Competitive Intelligence research from an operational / processing perspective.
  • Updates / creation to Op Excellence / CAS Connect Sites (this includes the development of a new Operational Excellence repository on Connect).
  • Support with development/updating of CAS training material for the new CAS Training Hub.
  • Support with data collection and analysis including preparation of ad-hoc reports.
  • Business readiness support for new initiatives/projects (includes requesting translation, coordination for review, proof-reading).
  • Occasional research and data summaries and presentations to senior management and executive leadership.
  • Other projects & assignments as required, including projects that require analytical, research, strategic and problem-solving skills.

What do you need to succeed?

Must-have

  • Working towards a Bachelor or Master’s degree in Business Administration, Economics, Engineering, Math & Statistics, Finance, or related field.
  • Strong problem solving and analytical skills including statistical and data analysis, interpretation, and presentation.
  • Ability to work independently with minimal supervision.
  • Excellent verbal communication/writing/presentation skills.
  • Proficient with MS Office (WORD, EXCEL, PowerPoint).
  • Strong organizational and time management skills.
  • Strong attention to detail. 

Nice-to-have

  • Experience in the insurance industry
  • Bilingual (French/English)
  • Experience with dashboarding reporting (tableau, power BI etc)

Please note: 

In order to be eligible for these student positions, you must either: 

  • Be returning back to school after the work term end-date; or 
  • If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. At RBC, you will have opportunities to:

  • Interact with leaders who support your development through coaching and managing
  • Network and build lasting relationships with students from diverse backgrounds from across Canada
  • Make a difference and lasting impact through meaningful work
  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2024-09-16

Application Deadline:

2024-09-30

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.