Principal Product Manager Voice Network Modernization and Observability Modernization

2 months ago

Ottawa, Canada Ribbon Communications Operating Company Full time

The Principal Product Manager, “Swift” Network Modernization and Observability, is a key position responsible for the vision, strategy and management of the product roadmap to support Ribbon’s goal to accelerate evolution and scale of our network transformation and SBC solutions in key Tier 1 accounts. As a result of winning a large multi-year network modernization contract with a big tier 1 service provider in North America, we need to accelerate product deliveries and upgrade the designs to increase the manufacturing scale of the portfolio to meet customer demand. In addition, the initiative includes observability and network management solution for key components in the tier 1 networks like voice call control systems and session border controllers. This individual will be a matrixed leader within the Cloud and Edge Business Unit that sets and executes on the vision to take products through the next evolution for cost reductions, virtualization and Cloud Native architectures with ease of operations and management as the primary focus.

This individual will ensure that product offerings are aligned with evolving customer expectations, manage pricing strategy, and help with advancing and evolving customer experiences. This is a “roll up your sleeves” kind of role where the right candidate would set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency.

Responsibilities include:

  • New program for Voice Network Modernization, Observability and Network Management
  • Ownership and vision of the product roadmap including prioritization of features and GTM strategies
  • Support additional network modernization bids
  • Management of pricing models and pricing strategy
  • Assess product development enhancement opportunities and appropriate release cadence
  • Influence cross-functional leaders in support of strategic product directions
  • Coordinate RFx responses and field trials
  • Work with sales on product quotes, customer specific presentations and determining new product requirements
  • Deliver training to keep the sales team updated on product innovation
  • Product lifecycle management from concept to launch to end-of-life
  • Align product vision with the businesses short and long-term goals
  • Drive innovative ideas, solutions and products backed up by business case analysis, through the leadership team
  • Function as an evangelist of Ribbon’s products and participate in press activities, conferences, discussions with thought leaders and/or market analysts

Require Skills:

  • 8+ years of progressive Product Management experience
  • Experience with Observability and Network Management solutions
  • Understanding of infrastructure platforms like KVM, VMWare, OpenStack, Kubernetes, AWS-EKS
  • Understanding of a Telecom Service Provider Operations capabilities is a plus
  • Proven experience developing and delivering operationally efficient solutions in Cloud and non-Cloud environments
  • Knowledge of industry adopted technologies such as Ansible, Terraform, Helm, GitOps and a variety of CI/CD tools
  • Experience monetizing subscription solutions
  • Experience with Telecommunications products and solutions related to SIP, SBC, IMS, UCaaS and Network Management addressed towards Carriers and Large Enterprises
  • Ability to easily transition from high level strategic thinking to creative and detailed execution
  • Excellent presentation and communications skills
  • Proven ability to work collaboratively with teams across organizations in multiple geographic locations
  • Strong communication skills:  must be able to provide clear directions and information, both verbal and written.  Ability to effectively tailor the communication of technical information to various audiences.
  • Strong business knowledge and technical aptitude
  • Bachelor's degree; MBA or advanced degree preferred

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