SFDC B2B Lead

Req ID: 302227 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SFDC B2B Lead to join our team in Remote, Nova Scotia (CA-NS), Canada (CA).

Position: SFDC B2B Lead

Job Requirements:

1. Experience: Minimum 5 years of experience in Salesforce B2B solutions, particularly in leading Salesforce implementations for B2B clients.

2. Technical Skills:
• Proficient in Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Strong expertise in Apex, Lightning Web Components (LWC), Visualforce, and REST/SOAP APIs.
• Knowledge of Salesforce CPQ, Pardot, and Marketing Cloud integration is a plus.
• Proficiency in data migration tools, ETL processes, and integrations using middleware like MuleSoft.

3. Certifications:
• Salesforce Certified Administrator, Salesforce Certified Platform Developer I (required).
• Additional certifications, such as Salesforce Sales Cloud Consultant or Salesforce Advanced Administrator, are a plus.

4. Project Management:
• Demonstrated experience in leading project teams, with a strong understanding of Agile methodologies.
• Ability to work closely with stakeholders to gather and refine requirements.

5. Communication Skills:
• Strong communication skills for liaising with business stakeholders and technical teams.
• Ability to translate business needs into technical requirements and vice versa.

Roles and Responsibilities:

1. Solution Design & Architecture:
• Lead the design and development of scalable, high-quality Salesforce solutions tailored for B2B environments.
• Define architecture and integration strategies to enable seamless data flow between Salesforce and other business systems.

2. Project Leadership:
• Oversee end-to-end project lifecycle, from requirements gathering to deployment.
• Guide team members and provide technical leadership on Salesforce best practices, data model design, and code reviews.

3. Stakeholder Engagement:
• Work closely with business stakeholders to understand their requirements and align Salesforce solutions with organizational goals.
• Act as a key point of contact for stakeholders, keeping them informed on project progress, roadblocks, and timelines.

4. Development and Customization:
• Customize Salesforce using Apex, LWC, and Flow to develop functionalities specific to B2B processes.
• Integrate Salesforce with third-party applications and ensure data accuracy across platforms.

5. Data Management and Reporting:
• Implement data migration strategies, data quality initiatives, and robust reporting mechanisms.
• Leverage Salesforce reports and dashboards to provide insights and support data-driven decisions.

6. Team Collaboration and Training:
• Collaborate with cross-functional teams, including marketing, sales, and support, to enhance Salesforce capabilities.
• Train and mentor team members and end-users on Salesforce usage, ensuring a high adoption rate.

7. Continuous Improvement:
• Stay updated with Salesforce platform updates, releases, and best practices to continuously enhance the solution.
• Propose and implement improvements for increased efficiency, reliability, and functionality

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.