Front Counter Sales Representative Automotive

2 weeks ago


Hamilton, Canada Kal Tire Full time

Description

We are looking for an Front Counter Representative to be strives to create welcome environment to our customers, responding to inquires. Do you have experience in providing service quotes, processing sales transactions and being a product and service expert and more?Key Highlights of this role Apply Strong Communication skills and willing to learn Passion about the automotive industry  Want to find resolve customers concerns Willing to be cross trained Why Kal Tire?  Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement. Structured work schedule, supportive and safe work environment, career growth and development. Competitive salary is between 20-24$/H based on experience and a bonus structure. We offer a clear path for career advancement with wage increases along the way Comprehensive Benefits: Access medical, dental, and vision benefits, along with an Employee Assistance Program. Financial Security: Participate in a defined contribution pension plan and group RRSP matching program. A perks program that offers employee discounts on tires, services and more. Day Day responsibility  Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences. Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes. Answer incoming calls while handling customers inquiries, concerns, or questions. Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner. Ability to provide detailed pricing terms and prepare and present customer quotations. Efficient and detail orientated data entry skills are required to enter appointments and orders into POS/internal systems.  Qualifications and Success  You’re interested in the automotive industry and like working within a high energy, fast paced team environment. You have exceptional customer service skills. You have 2 years’ experience in a customer service, counter or inside sales role. (preferred)You have a demonstrated understanding of automotive/ related industry, Aptitude for learning product knowledge. Familiarity with consumer behavior principles. Effective problem solving, planning, and organizing skills. You like being active throughout your day and have no problem lifting 30-50 lb tires around as needed. You’re always safety conscious, wear your required PPE and follow safe work protocols as instructed.

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