Service Representative
1 month ago
Join a Dynamic Team Whose Focus is on the Customer
About Our Organization:
The City of Prince George is committed to ensuring a positive, well-balanced work environment for its employees. With opportunities for employee training, wellness programs and professional development the City of Prince George offers a safe and supportive workplace in which to serve our community.
About The Opportunity:
We are looking for an energetic and versatile individual to assist in the City's Service Centre. Our Service Centre is a point of contact for most general phone, e-mail, internet and in person inquiries and payments and provides a convenient and efficient method for accessing municipal information and conducting transactions in both the Call and Walk-In Centres. The hours of work for this part time position will be scheduled between 7:00 am and 5:00 pm, Monday to Friday.
About Your Background:
The successful candidate will have a high school diploma along with completion of at least one business course. You have a minimum of two years' experience in a comparable service environment (organizations with comparable service challenges may include banks, airlines, hotels, social service organizations, other municipalities, and government agencies). Considerable knowledge of administrative practices and accounting principles are required along with strong computer skills. Incoming call centre and dispatch experience or training are considered assets. Seminars and/or courses pertaining to customer service, interpersonal relations, conflict resolution and communications would also be beneficial to success in this role. A valid Class 5 BC driver's license (or out of province equivalent) is required. The successful candidate will be required to complete a clear Police Information Check for offences related to the position. This full-time term position is expected to last longer than three (3) months.
Why You Will Love Working for our Service Centre team at the City of Prince George:
- Apply your attention to detail and love for numbers in this high volume, fast-paced role.
- Join a team that strives to provide exceptional customer service to our city residents.
- Enjoy a competitive wage of $30.93 - $31.60 per hour plus 12% in lieu of benefits.
Please refer to job description for more details about this exciting career
If you are interested in joining our team, please apply by June 5, 2024 to:
For more information about living and working in Prince George, please visit:
Move Up Prince George / City of Prince George
The City of Prince George thanks all those who apply, however only those selected for an interview will be contacted.
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