Software Quality Director

About JCI

Johnson Controls Inc (JCI) is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries, with over 117,000 employees, JCI creates intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Their commitment to sustainability dates back totheir roots in 1885, with the invention of the first electric room thermostat. JCI is committed to helping their customers win and creating greater value for all of their stakeholders through strategic focus on their buildings and energy growth platforms. For additional information, please visit or follow them @johnsoncontrols on Twitter.

As a global leader for smart, healthy and sustainable buildings, JCI has one of the largest security portfolios in the world, growing exponentially, with recent acquisitions of advanced security systems and integration brands like Qolsys and Esotec. Together with its other intrusion brands:DSC (Digital Security Controls), Bentel, Sur-Gard, and Visonic, JCI Security offers everything from access controls to intruder prevention, from video surveillance to cybersecurity. They leverage the latest technologies to integrate their products and services into comprehensive, holistic solutions. They maximise safety, improve efficiency and ensure business continuity, while at the same time innovating continuously to offer leading-edge solutions.

The security business of JCI designs, manufactures and markets intrusion and access video security products for a global security market for both commercial and residential markets. It has 2,000 employees who are located in R&D engineering (largest design centre being in Toronto, Canada), supply chain, manufacturing and sales facilities in N. Ireland, UK, Italy, U.S., Canada, India and China. With globally recognized brands and quality security products to protect people and property, they have historically developed some of the world's most technologically advanced intrusion, video, access control, and real-time tracking solutions, providing a competitive advantage to the company when it comes to system integration. 

The vision of Johnson Controls is a world that’s “safe, comfortable and sustainable”—and their broad set of innovative security products and services focuses on what is needed to make people, facilities and assets safe. Aligned with this umbrella vision of JCI, its Security business is dedicated to achieve the most current ISO quality assurance standards and superior product efficiency, performance and reliability. They continue to expand their global footprint and build on a comprehensive portfolio of patents to maintain their leadership position in the marketplace. For more information, please go to the official website:

What you will do

The Software Quality Directorwill provide leadership for the software quality assurance engineering team, quality team and certification team. This position is based in Concord, ON. You will lead the quality test development and implementation of all software engineering plans; (predominantly embedded development), direct and manage software engineering resource allocation, schedules and budget. Though software architecture will not be a key component of this role, it is vital for the Director to be a well-rounded strategic engineering leader, possessing a solid understanding of the next generation of smart buildings and the IoT space, to facilitate software development in this increasingly competitive landscape. 

You will have exceptional people leader, developing, mentoring and building the talent potential of the software engineering team and will be able to enhance processes, handle resource challenges and collaborate with the cross-functional teams of Hardware, Mechanical, Product Management, Marketing and Manufacturing, to assure sprint iteration and successful delivery of product releases. 

This position is responsible forbuilding an exciting innovation culture in the software engineering team, encouraging them to innovate, and for establishing a continuous improvement culture within the R&D team,demonstrated through identified annual initiatives that drive YOY improvement in software engineering performance, and the R&D center as a whole. You will guide, mentor, train and coach a team of Software quality test developers to be productive, engaged contributors within their teams and the overall R&D group, and provide goal setting, performance measurements and development feedback for the Software team members. You will collaborate other department managers and project managers to coordinate projects, activities and resources to best meet the company objectives. You will also articipate in the coordination and preparation of effective development estimates, schedules and test plans which includes project staffing, equipment and materials, unit testing and support for functional and automated testing activities.

How you will do it

Is knowledgeable of industry leading softwareengineering practices, and has the ability to quickly assess, lead, monitor and deliver improvements in software design.

Has significant (5+ years) experience in leading a team of software developers and/or architects in an agile environment. 

Understands the factors influencing software development cycle time, and has the proven ability to implement practices that result in reductions in over-all project time to completion.

Understands how to formulate meaningful, achievable new software development goals and objectives, knows how to identify and develop employee talent

Is a team player, works well at the senior leadership level and personally has a passion for delivering the best possible new products to our customers.

Has absolute commitment and a track record of delivering products on time and on or below budget. 

Has well-rounded knowledge of embedded systems and design,integration of Linux & toolchain, BSP & OS abstraction, and application framework (e.g. JVM/JNI and Qt API) on multi-threaded real-time embedded platforms.

May not be an architect, but has significant technical knowledge to be a credible software design leader who can directdesign teams and software implementation projects in embedded application software and application interface & middleware for Linux and/or Android in cross-platform development environment.

Knowledge in the following is an asset: embedded Linux drivers for various peripheral devices and system components such as input/output devices, wired/wireless communication & sensor devices (e.g. Ethernet, Wi-Fi, Cellular, ZigBee, Z-Wave, DECT, and etc.), and IC-level technologies like I2C, SPI, SDIO, PCIe, and USB.

Leads the feasibility study process for software design specifications, test plans, protocol specifications.Complies with and makes recommendations for changes to established development guidelines and standards.

Guides the software team to resolve complex software inadequacies.

Leads, organizes and/or runs product development meetings, design reviews and code reviews.

Key conduit to senior leadership team, informing management of any unplanned slippages, and proposes corrective measures.

Key contributor in Compliance, Approvals, ATE and EFT with any necessary software support.

Makes recommendations for changes to software development guidelines and standards.

Develops methods, metrics, techniques and evaluation criteria for algorithms, products, processes and staff.

Possesses an in-depth understanding of the development realm through interaction with other groups, communication with external experts and suppliers and independent research.

What you will need
Required

Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering or Computer Science or equivalent (TBD)

8 - 10 years (minimum) software development experience

At least 5 years of software team leadership experience

Strong leadership skills, proven expertise in creating an innovation culture

Strong communication, interpersonal, problem solving and presentation skills

Thorough knowledge of the software development area 

Self motivated, takes initiative to resolve issues

Ability to problem solve through analysis of a situation where there are a variety of variables

Strong business acumen, coaching and mentoring skills

Strong proven leadership capabilities

Knowledge of Six Sigma Methodologies or equivalent

Knowledge of Intrusion Security System environments is an asset

A demonstrated ability to engage and motivate a highly skilled technical team

Preferred

Working knowledge in C/C++, Java, Perl, Linux, Android, JVM/JNI, Qt. TCP/IP

Knowledge of embedded web/HTTP, XML, VOIP, security & encryption technologies, Wi-Fi, ZigBee, Z-Wave, DECT, GSM(2G/3G/HSPA/LTE), CDMA

Exposure to development environment & tools: GNU, VMWare™, IAR, Eclipse, etc.

Demonstrated analytical skills. Basic knowledge of analog and digital hardware, microcontrollers, microprocessors and DSP processors. Product knowledge relating to security systems

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the (“AODA”). When requested, accommodations will be provided throughout all stages of the recruitment and selection process. To request an accommodation please contact us. Information you provide relating to accommodation measures will be handled confidentially. A copy of Johnson Controls’ applicable AODA policies are available on our website for your reference, and can be made available in accessible formats upon request.