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Senior Quality Assurance Specialist

1 month ago

Toronto, Canada GTT, LLC Full time
Senior Quality Assurance Specialist
  • Contract Duration 6+ Months

Overview:
  • The Courts Digital Transformation (CDT) initiative is a key modernization initiative for the Ministry of the Attorney General (MAG), Superior Court of Justice (SCJ) and Ontario Court of Justice (OCJ).
  • CDT will replace legacy technology, increase standardization of processes, and achieve integration of systems between courts and business lines.
  • CDT is centered around the procurement and implementation of an end-to-end digital justice solution to support e-filing, document management, and sharing, case management, scheduling, and a public portal for both the SCJ and the OCJ across all lines of business.
  • CDT will modernize the way that justice is delivered and administered in Ontario, by providing justice participants, including self-represented litigants and self-represented accused, the private bar, Crown counsel, broader public sector users, judiciary, and court staff with accessible online options.


Scope:

  • Contribute towards testing activities for the delivery and product management life cycle of the CDT project.
  • Senior Quality Assurance Specialist will be responsible for the following activities:
  • Lead in the development of test strategy, preparation of test cases/scenarios, test scripts, and regression test cases/scenarios required to verify solution and system.
  • Manage all test activities including AODA and stress/load testing.
  • Execute test scripts to verify the solution
  • Reconcile, manage, record, and track system or functional defects, and break/fixes identified during unit and user acceptance testing.
  • Communication with project manager and developers to ensure application quality and alignment with project timelines

 

Deliverables:

  • Review functional and design specifications to ensure full understanding of individual deliverables.
  • Identify test requirements from specifications, map test case requirements, and design test coverage plans.
  • Identify any potential quality issues per defined process and escalate potential quality issues to management.
  • Develop, document, and maintain functional test cases and other test artifacts like test plans, test scripts, test data, and data validation.
  • Supervise the execution of manual test cases and report test results.
  • Oversee the documentation of software defects track resolution and communicate defect-related issues to the project team.
  • Development of test plans, test cases, and test scripts to validate the functionality of various modules.
  • Create test plans, test cases, and test scripts to validate those changes made to the application
  • Senior Quality Assurance Specialist will plan, facilitate, and support User Acceptance Testing and lead UAT sessions.
  • Provide guidance to the business users during User Acceptance Testing
  • Review user documentation and provide feedback to improve application alignment and clarity of the information.
  • Management and maintenance of defect log and communication of defect-related issues to project manager and project team
  • Working closely with QA teams and developers holding triage sessions and ensuring appropriate prioritization of defects
  • Working closely with the client leads, prioritize, schedule, and remediate defects.
  • Prepare test data sets that mimic real-world scenarios, ensuring the data covers a wide range of cases and scenarios.
  • Create and execute database queries to extract relevant data
  • Execute and evaluate manual/automated test cases and report test results.
  • Hold and facilitate test plan/test case reviews with cross-functional team members

Must Haves:
  • 8+ years of demonstrated QA experience, including leading QA teams, defect tracking using a collaborative tool to manage defects and change requests and to communicate the status of these to all project participants
  • Knowledge and experience in the use of version control systems on one or more platforms
  • Knowledge and experience in all phases of the Systems Development Life Cycle
  • Conceptual skills to see the big picture and assist in integrating QA/testing processes and standards
  • Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills, verbal and written communication skills and interpersonal skills.

Evaluation Criteria:

Criteria 1 - Technical Skills (35 Points)

  • Hands-on experiences with technologies/platforms such as SharePoint, Web Services, HTML, JavaScript and VBScript, COTS, SaaS and Cloud applications
  • Knowledge and experience of automation tools and use of version control systems on one or more platforms
  • Demonstrate knowledge of regression, data, and integration testing with enterprise-level applications/solutions.
  • Experience executing functional tests, non-functional tests, data testing, and systems-level integration tests
  • Able to extract and retrieve data by using database queries (e.g., SQL)
  • Demonstrated knowledge and experience in all phases of the Systems Development Life Cycle


Criteria 2 - Quality Assurance Skills (35 Points)

  • Demonstrated experience in test management (Test Plan, Test Scenarios, Test Cases, and Test Execution), defect management (Defect Life Cycle and Triage), and Test Execution Reporting.
  • Demonstrated experience in defect tracking using a collaborative tool to manage defects and change requests and to communicate the status of these to all project participants.
  • Experience with User Acceptance Testing and leading initial UAT sessions


Criteria 3 - Business Skills (25 Points)

  • Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete.
  • Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills; strong verbal and written communication skills
  • Provide periodic status reports, present test data defects/migration strategy, and approach executives and other stakeholders.


Criteria 4 - Public Sector Experience (5 Points)

  • Previous experience working in Government or Public Sector organizations

Note:
  • Hybrid role- 3-days per week onsite required

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